Director, Experiential Partnerships & Growth

Wasserman; New York (NY); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Professional Development

Generous Time Off

Parental Leave

Retirement Plan

Healthcare

Ancillary

Commuter Benefits

Annual Discretionary Bonus

Job summary

The Director, Client Services at THE·TEAM in New York leads the experiential team, overseeing delivery from brief to execution while developing the business. You will mentor one direct report initially and scale the team as the agency grows.

You’ll drive strategic thinking, manage budgets from $100K to $4M+, build client relationships, and collaborate across strategy, creative, influencer, and hospitality to deliver integrated programs.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years of agency experience in experiential, sports, or culture.
• Proven ability to lead client accounts and grow teams.

Responsibilities

• Lead and grow a client services team, starting with 1 direct report.
• Mentor talent across levels and foster a high-performance culture.
• Drive strategic and innovative thinking for integrated experiential solutions.
• Maintain oversight of multiple accounts and ensure flawless delivery.
• Build and nurture client relationships, driving retention and new business opportunities.
• Partner across departments to deliver integrated programs.
• Manage project budgets from $100K to $4M+, draft agency fees, meet financial targets.
• Provide leadership in client conversations and navigate challenges.
• Champion process improvements and white-glove client service.
• Act as SME on experiential in larger brand campaigns.

Skills

Leadership

Client services

Budget management

Strategic thinking

Team development

Communication

Entrepreneurial drive

Education

Bachelor's Degree

Job description

The Director, Client Services at THE·TEAM in New York leads the experiential team, overseeing delivery from brief to execution while developing the business. You will mentor one direct report initially and scale the team as the agency grows.

You’ll drive strategic thinking, manage budgets from $100K to $4M+, build client relationships, and collaborate across strategy, creative, influencer, and hospitality to deliver integrated programs.