Director, Environmental Services

NC State University; Raleigh, Northern (NC, KY); Híbrido; USD 110 000 - 123 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Resumo da oferta

NC State University is seeking a Director of Environmental Services to provide strategic leadership for a broad campus operation, including housekeeping, floor care, recycling, and sustainability programs. You will manage a large workforce (≈320 full-time plus 20–40 temporary staff) and a $17 million operating budget across diverse campus facilities.

The role requires a bachelor’s degree and at least seven years of experience, with leadership in a large institutional setting.

Qualificações

• Minimum education: bachelor’s degree and seven years of professional experience, at least three in supervision.
• Experience in a large institutional organization.

Responsabilidades

• Provide strategic leadership and direction for Environmental Services.
• Oversee the department’s roughly $17 million annual operating budget.
• Develop, negotiate, and administer complex vendor contracts and service agreements.
• Direct a workforce of about 320 permanent employees and 20–40 temporary staff.
• Advance sustainability initiatives and environmental practices across campus.

Conhecimentos

Leadership

Budget management

Contract management

Sustainability

Formação académica

Bachelor’s degree in Business Administration or related field

Ferramentas

Scheduling systems

Descrição da oferta de emprego

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan, build, and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Campus Planning and Strategic Investment (plan)
• Design & Construction (build)
• Campus Operations and Maintenance (maintain)
• Business Operations (core support services)

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

• Childcare benefits
• Wellness & Recreation Membership
• Wellness Programs that aim to build a thriving wolfpack community

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Position Overview

The Director of Environmental Services provides strategic leadership and overall management for a large, varied department delivering environmental services across academic, athletics, housing, hospital, research, dining, and other campus facilities. This position leads approximately 320 permanent employees and 20–40 temporary staff while overseeing a $17 million annual operating budget. In this highly visible leadership role, you will guide departmental strategy, strengthen operational performance, manage financial and workforce resources, advance sustainability initiatives, and ensure high‑quality services that support the evolving needs of the university.

Key Responsibilities and Duties

• Provide strategic leadership and overall direction for Environmental Services, developing short- and long-term business plans that align departmental operations, services, and resources with university priorities.
• Lead and develop a varied workforce of approximately 320 permanent full‑time employees and 20–40 temporary staff, including departmental leaders and managers, while fostering accountability, collaboration, professional growth, and a strong service‑oriented culture.
• Oversee the department’s approximately $17 million annual operating budget, including financial planning, long‑range fiscal allocations, resource management, and identification of appropriate funding sources for operational and workforce needs.
• Direct environmental services across a complex campus environment that includes academic, athletics, housing, hospital, research, dining, and other university facilities.
• Provide oversight for a broad range of services, including housekeeping, floor care, pest control, indoor recycling, relamping, Universal Waste Disposal, and other specialized environmental services.
• Develop, negotiate, and administer complex vendor contracts and service agreements, including contracted housekeeping, window washing, specialized floor care, and other outsourced services, while monitoring cost, quality, and performance expectations.
• Establish and maintain departmental policies, standard operating procedures, service‑level agreements, quality standards, and reporting practices to support consistent and responsive service delivery across campus.
• Oversee recruitment, selection, performance management, employee relations, training, and workforce development while ensuring supervisors and managers operate in accordance with university human resources policies and practices.
• Provide leadership in resolving employee grievances and workplace conflicts, while identifying opportunities to strengthen employee engagement, career development, succession planning, and workforce readiness.
• Direct the department’s Green Cleaning Program and advance sustainability initiatives, environmentally responsible practices, and operational strategies that support university goals.
• Oversee departmental procurement, material and asset management, equipment evaluation, and the selection of chemicals, tools, equipment, and other resources necessary to support effective operations.
• Champion the implementation and effective use of technology, scheduling systems, and operational tools that improve communication, workforce deployment, efficiency, and service delivery.
• Provide leadership and departmental coordination for emergency preparedness, business continuity planning, severe weather protocols, and other operational response efforts.
• Partner with campus stakeholders to anticipate service needs, establish expectations, support university growth, and continuously identify opportunities to improve the quality, efficiency, and effectiveness of Environmental Services.

Other Responsibilities

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Education and Experience

• Bachelor’s Degree in Business Administration, Public Administration, Facilities management or related field and seven years of professional experience of which at least three is supervisory; or equivalent combination of training and experience.

Other Required Qualifications

• Experience in a large organization that operates in an institutional setting.

Preferred Qualifications

• Experience in the custodial industry with previous leadership role leading a large, complex, and varied organization.
• IEHA certification.
• APPA CEFP certification.

Required License(s) or Certification(s)

• Valid driver’s license required.
• Valid North Carolina driver’s license required within 60 days of hire and must be maintained.
• Commercial Driver's License required: No

Salary / Compensation

Anticipated Hiring Range $110,000 - $123,000

Appointment

• Position Type: EPS/SAAO
• Full Time Equivalent (FTE): 1.0 (40 hours/week)
• Appointment: 12 Month Recurring

Work Location

NC STATE UNIVERSITY RALEIGH, NC 27695

Equal Opportunity Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.