Director Enterprise Systems and Services

IDR, Inc.; Dallas (TX); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Stock ownership program

Life insurance

Award-winning employer

Job summary

IDR, Inc. seeks a Director Enterprise Systems and Services to lead enterprise platforms, infrastructure services, and technology operations in Dallas, TX.

This role partners with senior stakeholders to improve reliability, modernization, and service delivery in a regulated healthcare/academic environment. You will oversee incident management, governance, and budgeting across multiple technology teams to ensure high availability and alignment with business priorities.

Qualifications

• 3+ years of Director-level leadership experience in enterprise infrastructure or technology operations.
• Experience leading large, high-availability environments with thousands of servers and users.
• Proven ability to influence cross-functional stakeholders and senior leadership.

Responsibilities

• Lead enterprise service delivery including incident management, escalations, and operational reliability for mission-critical systems.
• Drive infrastructure and platform modernization, including cloud strategies and emerging technologies.
• Provide governance for project portfolio execution and cross-functional delivery.
• Establish and enforce technology standards, policies, and continuous improvement practices.

Skills

Executive leadership

Strategic planning

Communication with senior leaders

Cross-functional collaboration

Cloud modernization

Education

N/A

Tools

N/A

Job description

IDR is seeking a Director Enterprise Systems and Services to join one of our top clients for an opportunity in Dallas, TX. This leader will provide strategic and operational oversight for enterprise platforms, infrastructure services, and technology operations in a highly regulated, 24/7 environment. You’ll partner with senior stakeholders to improve reliability, drive modernization initiatives, and strengthen service delivery across a large-scale organization in the healthcare/academic space.

Position Overview for the Director Enterprise Systems and Services:

• Lead enterprise service delivery, including incident management, escalations, and operational reliability for mission-critical systems
• Drive infrastructure/platform modernization initiatives (including cloud and emerging technology evaluation) aligned to business priorities
• Provide governance for project portfolio execution, prioritization, and cross-functional delivery across multiple technology teams
• Establish and enforce technology standards, policies, procedures, and continuous improvement practices (including root-cause analysis)
• Own budget planning, forecasting, and capital planning in partnership with leadership and key stakeholders

Requirements for the Director Enterprise Systems and Services:

• 3+ years of Director-level leadership experience in enterprise infrastructure, enterprise systems, platform services, or technology operations
• Experience leading large, complex environments with high availability expectations (e.g., thousands of servers and tens of thousands of users)
• Demonstrated success managing multiple teams and/or senior leaders while influencing outcomes across cross-functional stakeholders
• Strong executive presence with proven ability to communicate effectively with senior leadership and drive alignment
• Experience delivering transformation initiatives (modernization, cloud strategy, lifecycle planning) in a regulated or mission-critical industry

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.