Admissions-Associate Director of Enrollment Data and Systems

Hope College; Holland (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Hope College Admissions is seeking an analytical leader to serve as Associate Director of Enrollment Data and Systems. You will design, implement, and maintain admissions data, Slate configurations, and reporting across the enrollment funnel.

You will supervise staff, oversee integration with Banner, manage data integrity, and collaborate across campus on data practices that support enrollment decisions. Occasional evenings or weekend work during peak periods.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 5–7 years maintaining data management systems and creating policies.
• Experience with Slate, Banner, and Tableau or Google Data Studio preferred. Training is provided.
• Ability to work with systems administrators and programmers.
• Strong analytical and quantitative skills.

Responsibilities

• Leads day-to-day Slate configuration including fields, prompts, rules, and dashboards.
• Manages Slate users and permissions.
• Builds and maintains Slate rules, portals, and integrations.
• Leads Slate data and workflow management for Hope Forward.
• Provides strategic data analytics direction for Admissions.
• Oversees reports for territory management and recruiter activity.
• Ensures data integrity, FERPA compliance, and retention policies.

Skills

Data management

Analytical skills

Leadership

Project management

Education

Bachelor’s degree

Advanced degree preferred

Tools

Technolutions Slate

Ellucian Banner

Tableau

Google Data Studio

Job description

Position Information

Position Title: Admissions-Associate Director of Enrollment Data and Systems

Classification Title: Administrative Full Time (.75-1.0 FTE)

Benefits Eligibility

Department: Admissions

Job Description

The Associate Director of Enrollment Data and Systems is responsible for the design, implementation, and maintenance of Admissions data and related systems. That includes prospective student records and applications, Slate administration, integrations with Banner, and reporting across every stage of the enrollment funnel.

This role suits an analytical, systems-minded leader who can turn what staff need into something that works in Slate. The Associate Director leads day-to-day Slate configuration, supervises the Assistant Director of Enrollment Data and Systems, works closely with the Director and Admissions staff to administer the CRM, and partners with colleagues across campus on data practices that support decisions.

Slate Administration

• Leads day-to-day Slate configuration, including fields,prompts, rules, populations, workflows, dashboards, and the Slatebuild for applications.
• Manages Slate users and permissions.
• Builds and maintains rules and related infrastructure inSlate.
• Builds and maintains the specialty portals in Slate, includingthe Hope Forward, Phelps Recruitment, Faculty, and Student Workerportals.
• Leads Slate data and workflow management for Hope Forward.
• Suggests appropriate uses of Slate to offices across campus,and works with the Director on standards and direction.

Data, Reporting & Analysis

• Provides strategic direction for data analytics in Admissions,including database optimization, report development, and technicalsystems support.
• Leads reporting for Admissions, including the reports neededfor territory management and for recruiter activity and progresstoward application, enrollment, and communication goals.
• Oversees the Data Request Form and the requests received.
• Analyzes student data, external research, and data models, andturns them into clear reports that guide planning for recruitersand enrollment marketing.
• Oversees engagement scoring and predictive modeling in Slate,and tracks prospect progress toward enrollment goals.
• Maintains reporting for outside partnerships like NACCAP, GLCA,and HEDS .
• Maintains data integrity and data processes, and sets retentionpolicies and methods for student records.

Integrations & Partnerships

• Leads the Slate and Banner integration, and manages otherintegrations with external data sources.
• Serves as the data liaison to offices across campus, includingCIT and Institutional Research, so processes, reports, and systemswork well together.

Leadership & Collaboration

• Supervises the Assistant Director of Enrollment Data andSystems.

Shared Team Responsibilities

Everyone on the Admissions Operations team shares the responsibilities in addition to the work in their own role. They keep the office running through the busiest parts of the cycle and mean no one person is the only one who can do a task.

• Embodies an "impact player" mindset, bringing joy andexcellence to everything we do.
• Helps process applications and supporting materials when volumecalls for it, including transcript processing and GPArecalculation.
• Helps get Slate and our processes ready for each newrecruitment cycle, contributing in their own area of the work.
• Shares coverage of the Admissions inboxes so students andfamilies get a timely response.
• Writes and maintains documentation for the processes andconfiguration they are responsible for, and updates it when thingschange.
• Trains new users and offers refreshers on the systems andprocesses in their area.
• Keeps learning through webinars, conferences, and training sowe stay current on Slate, Banner, and best practices in highereducation.
• Follows FERPA and institutional data privacy standards ineverything they do with student records.
• Works closely with the Project Manager and Executive Assistantto the Vice President for Enrollment Management, and withcolleagues across Admissions and campus.
• Occasional evening or weekend work is part of the role, mostlyaround events and peak periods.
• Other duties as assigned.

Qualifications

• Bachelor’s degree required. Continuing education or an advanceddegree preferred.
• 5-7 years of experience maintaining data management systems andcreating policies, procedures, and training materials, includingexperience supervising staff.
• Experience with Technolutions Slate, Ellucian Banner, andTableau or Google Data Studio preferred. Training is provided.
• Ability to work effectively with systems administrators andprogrammers.
• Excellent analytical and quantitative skills, especially forinformation management systems and process development.
• Strong organizational and follow-through skills, with the ability to manage several concurrent projects and see them throughto completion.
• Excellent written and interpersonal communication, a strongwork ethic, and the ability to work both independently and as partof a team.
• Comfort with common computer hardware and software, includingGoogle Workspace.
• Adaptability, flexibility, and a proactive, innovative approachto the work.
• Tact, discretion, and good judgment when working withconfidential information.
• Ability to work diplomatically and productively with communityand college leaders.

Physical Demands

This position requires remaining in a stationary position forfrequent periods of time; uses office machinery such as acomputers, printers, copy machines; Occasionally involves movingitems over 10 pounds; frequently will move between differentoffices/workspaces/buildings; and requires effective communicationabilities. In the case of temporary or permanent condition(s) thatrequire(s) accommodation(s), reasonable accommodation(s) may berequested.

Pre-employment Screenings

All offers of employment are contingent upon a background check.Some positions may have position specific requirements, such aseducation/licensure/certification verification, a physical, drugscreening, credit checks and/or transportation record review.