Director, Enterprise Risk Management

Western Union; Atlanta (GA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Short-term incentives

Health insurance options

Life insurance

401K plan

Development platforms access

Job summary

Western Union seeks an experienced Enterprise Risk Management (ERM) leader to develop, implement, and enhance a company-wide risk program in a highly regulated financial services environment. This role partners with executives to identify, assess, monitor, and report enterprise risks while shaping a strong risk culture across the organization.

Responsibilities include leading the ERM framework, RCSA design, executive risk reporting, and regulatory submissions.

Qualifications

• .12+ years of progressive experience in enterprise risk management, operational risk, compliance, audit, or related risk disciplines with leadership responsibility.
• .
• 5+ years of leading enterprise-wide risk management programs in a complex, regulated environment.
• .
• Proven ability to influence, build consensus across business lines and defense lines.
• .
• Strong track record mentoring high-performing risk teams and fostering risk culture.

Responsibilities

• Lead development and evolution of the Enterprise Risk Management Framework and Risk Appetite Statement.
• Design and manage the Enterprise Risk & Control Self-Assessment (RCSA) Program.
• Develop executive-level risk reports, dashboards, KRIs and risk registers.
• Drive implementation of Integrated Risk Management tools and reporting capabilities.
• Partner with business leaders to identify, assess, mitigate, and monitor enterprise-wide risks.
• Lead enterprise risk training programs, workshops and Risk Champion initiatives.
• Present risk insights and recommendations to Executive Risk Committees and senior leadership.
• Oversee risk governance documentation, policies and procedures.
• Support regulatory reporting and risk management submissions.
• Mentor and develop a high-performing risk team with a culture of accountability.

Skills

Enterprise risk leadership

Risk reporting

RCSA program design

Risk governance

Training & mentoring

Education

Bachelor’s degree in risk management/related field

MBA or advanced degree preferred

Tools

Integrated Risk Management tools

ERM software tools

Job description

We're seeking an experienced Enterprise Risk Management (ERM) leader to play a pivotal role in developing, implementing, and enhancing a company-wide risk management program within a highly regulated financial services environment.

In this role, you will partner closely with executive leadership to identify, assess, monitor, and report key enterprise risks while helping shape a strong risk culture across the organization. This position has significant visibility with senior management, executive committees, and Board of Directors.

Role Responsibilities

• Lead the development and evolution of the Enterprise Risk Management Framework and Risk Appetite Statement
• Design and manage the Enterprise Risk & Control Self-Assessment (RCSA) Program
• Develop executive-level risk reporting, dashboards, KRIs, and risk registers
• Drive implementation of Integrated Risk Management tools and reporting capabilities
• Partner with business leaders to identify, assess, mitigate, and monitor enterprise-wide risks
• Lead enterprise risk training programs, workshops, and Risk Champion initiatives
• Present risk insights, emerging risks, and recommendations to Executive Risk Committees and senior leadership
• Oversee risk governance documentation, policies, frameworks, and procedures
• Support regulatory reporting and risk management submissions
• Mentor and develop a high-performing risk team while fostering a culture of accountability and continuous improvement
• Risk and Controls Self-Assessment Procedure, etc.)- Support adoption and application of risk policies and procedures throughout the organization in a manner that practically supports each relevant function of People Management:
• Provide a common vision and

Role Requirements

• Bachelor’s degree in risk management, Finance, Accounting, Business Administration, Economics, or a related field required; advanced degree (MBA, Master’s, or equivalent) preferred.
• 12+ years of progressive experience in enterprise risk management, operational risk, compliance, audit, financial services, or related risk disciplines, with significant leadership responsibility.
• 5+ years of experience leading enterprise-wide risk management programs within a complex, highly regulated organization.
• Proven track record partnering with executive leadership teams and presenting risk matters to senior management, executive committees, and Boards of Directors.
• Proven ability to influence and build consensus across business lines, corporate functions, and the three lines of defense.
• Demonstrated success leading, developing, and mentoring high-performing teams and fostering a strong risk culture.

Preferred Certifications

• Preferred Certifications Certified Risk Management Professional (CRMP) (CPA), (CIA), (FRM) or
• Other relevant risk, governance, compliance, or audit certifications

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States -specific benefits include:

• Paid Time off.
• Medical, Dental and Life Insurance
• Global Adoption Assistance
• 401K plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [e-mail].

We are passionate about honoring our employee’s identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.