Director, Enterprise Compliance & Risk Strategy

Pilot Flying J

Knoxville (TN)

On-site

USD 100,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Job summary

Pilot Flying J in Knoxville is seeking a Director of Compliance to lead and enhance the enterprise compliance program. This role is pivotal in ensuring adherence to regulatory requirements and risk management. Candidates should have over 10 years of relevant experience and a Bachelor's degree, with advanced education preferred.

The Director will collaborate with senior leadership, oversee compliance operations, and foster a high-performing compliance team.

Qualifications

10+ years of experience in compliance or risk management.
Experience in retail, energy or regulated industries preferred.
Legally authorized to work in the United States.

Responsibilities

Lead enterprise compliance strategy and regulatory alignment.
Oversee compliance program framework and risk assessments.
Develop a high-performing compliance team.

Skills

Compliance program design

Regulatory affairs

Risk management

Data analytics

Education

Bachelor’s degree

Advanced degree (JD, MBA)

Tools

Tableau

Power BI

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

This role leads and advances the enterprise compliance program, strengthening the organization’s culture of compliance and ensuring alignment across regulatory requirements, business operations, and risk management. The Director provides strategic oversight for compliance program design, regulatory operations, data and monitoring, training, communications, and third‑party risk. The role ensures an integrated, scalable, and proactive compliance framework that supports effective risk identification, mitigation, and reporting.

Essential Functions

Lead enterprise compliance strategy and ensure alignment with organizational priorities and regulatory expectations.

Oversee the compliance program framework, including policies, standards, procedures, and maturity development.

Direct enterprise‑wide compliance risk assessments and integrate compliance into business processes and decision‑making.

Provide oversight of compliance operations, including intake, investigations, issue management, and remediation.

Serve as escalation point for complex compliance matters, investigations, and regulatory inquiries.

Partner with Legal, Audit, ERM, and business leaders to ensure effective control design and execution.

Oversee compliance monitoring and reporting, including KPIs, dashboards, and data integrity across systems.

Drive data‑driven insights to identify trends, emerging risks, and improvement opportunities.

Provide reporting to senior leadership and the Board on compliance performance and risk posture.

Champion a culture of ethics and compliance through training, communication, and awareness initiatives.

Oversee third‑party risk management, including due diligence, screening, and ongoing governance.

Lead and develop a high‑performing compliance team with clear expectations, accountability, and continuous improvement.

Model organizational values and ensure strong support for team members and stakeholders.

Complete other duties as assigned.

Qualifications

Bachelor’s degree required; advanced degree (JD, MBA, or related field) preferred
Minimum of 10+ years of experience in compliance, regulatory affairs, risk management, or related field
Demonstrated experience building and scaling enterprise compliance programs (not just operating within one)
Experience in retail convenience, energy, or similarly regulated industries strongly preferred
This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Specialized Knowledge

Deep understanding of regulatory frameworks and compliance program design
Strong knowledge of compliance operations, investigations, and regulatory response processes
Experience with compliance monitoring, data analytics, and reporting tools (e.g., Tableau, Power BI)
Ability to translate complex regulatory requirements into practical business controls
Experience with third-party risk management and due diligence processes

Competencies

Strong strategic thinking and leadership capability
Excellent analytical, problem solving, and critical thinking skills with attention to detail
Exceptional written and verbal communication skills, including executive-level communication
Ability to influence and partner across all levels of the organization
Ability to prioritize, execute, and deliver results in a complex, fast-paced environment
Strong collaboration, team leadership, and stakeholder management skills

Travel