Director, Enterprise Client Operations

Initiative; New York (NY); In loco; USD 140.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

401(k) plan

Flex spending

Life insurance

Disability insurance

Employee discount

Employee stock purchase plan

Paid family benefits

Discretionary time off

Appreciation weeks

Wellness days

Competitive compensation

Descrizione del lavoro

Initiative, part of Mediabrands, seeks a Director, Client Operations – Enterprise Orchestration to drive a multi-phase MarTech transformation for a major pharmaceutical client. You will manage day-to-day execution, coordinate across workstreams, and ensure deliverables meet client expectations while mitigating risks and dependencies.

The role requires deep knowledge of media operations, marketing tech ecosystems, taxonomy, data, reporting, and campaign workflows, with strong collaboration across

Competenze

• 8-10+ years in project or program management for enterprise tech or transformation.
• Strong technical acumen around marketing tech ecosystems (CDP, Salesforce, CM360, Adobe, Data Cloud).
• Proven ability to coordinate complex, cross-functional projects with many stakeholders.
• Experience working with business leaders, technical teams, and external consultants.
• Strong organizational, facilitation, and communication skills.
• Excellent project management and time management abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Knowledge of project management tools such as Adobe Workfront and Jira.

Mansioni

• Manage day-to-day project execution and monitor progress.
• Coordinate activities across multiple workstreams and teams.
• Engage relevant subject matter experts as needed.
• Ensure deliverables stay on schedule and aligned with client expectations.
• Track dependencies, decisions, and risk factors.
• Bring in the right expertise at the right time to keep programs moving.
• Understand project requirements and ask informed questions.
• Maintain strong relationships with internal teams and client stakeholders.

Conoscenze

Project/program management

Marketing technology

Cross-functional coordination

Stakeholder management

PM tools (Workfront, Jira)

Leadership with business leaders

Organizational & time management

Communication skills

Strumenti

Adobe Workfront

Jira

Descrizione del lavoro

Initiative, part of Mediabrands, seeks a Director, Client Operations – Enterprise Orchestration to drive a multi-phase MarTech transformation for a major pharmaceutical client. You will manage day-to-day execution, coordinate across workstreams, and ensure deliverables meet client expectations while mitigating risks and dependencies.

The role requires deep knowledge of media operations, marketing tech ecosystems, taxonomy, data, reporting, and campaign workflows, with strong collaboration across