Director, Engagement Partner, Org Effectiveness COE

The Estée Lauder Companies; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

The Estée Lauder Companies is seeking a Director, Engagement Partner to lead enterprise organizational effectiveness engagements. You will translate complex business challenges into actionable approaches, drive structured problem-solving, and ensure rigorous delivery with high-quality outputs.

You’ll partner with stakeholders across HR and business teams to support design, operating models, and transformation initiatives.

Qualifications

• 10+ years of experience in organizational effectiveness, consulting, or HR transformation.
• Strong analytical problem solving and structured delivery.
• Experience supporting complex organizational design and operating model transformations.
• Ability to navigate a matrixed, global organization with multiple stakeholders.
• Strong communication skills with clear narratives.
• Bachelor’s degree required; advanced degree a plus.

Responsibilities

• Support end-to-end delivery of organizational effectiveness engagements, ensuring disciplined execution across workstreams.
• Translate business challenges into structured workplans, hypotheses, and analytical approaches.
• Develop deliverables that communicate insights, recommendations, and business implications.
• Coordinate activities across stakeholders to drive timely execution.
• Partner with HR and business leaders to embed OE practices into strategy and operations.
• Contribute to OE playbooks and methodologies for continuous improvement.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication

Delivery excellence

Organizational design

Education

Bachelor’s degree

Advanced degree

Job description

Description

The Director, Engagement Partner is a senior practitioner within the Organizational Effectiveness Center of Excellence (OE CoE), responsible for driving the successful execution of enterprise organizational effectiveness engagements through structured problem-solving, analysis, and delivery excellence. Working closely with Engagement Leads, this role helps design and implement organizational solutions while ensuring high-quality outputs, analytical rigor, and consistent engagement delivery.

The role translates complex business challenges into actionable approaches and recommendations, partnering with stakeholders and cross-functional teams to support organizational design, operating model, workforce planning, and transformation initiatives.

Engagement Delivery & Execution

• Support end-to-end delivery of organizational effectiveness engagements, ensuring disciplined execution across workstreams.


• Translate business challenges into structured workplans, hypotheses, and analytical approaches.


• Develop high-quality deliverables that communicate insights, recommendations, and business implications.


• Ensure outputs meet established standards for quality, accuracy, and practical application.

Analytical Problem Solving

• Conduct analysis to support organizational design, operating model, and workforce-related decisions.


• Partner with workforce planning and analytics resources to integrate data-driven insights into recommendations.


• Support scenario modeling, option evaluation, and assessment of tradeoffs.


• Synthesize complex information into clear narratives that drive stakeholder understanding and decision-making.

Project & Workstream Management

• Lead defined workstreams, ensuring accountability, progress tracking, and alignment with engagement objectives.


• Coordinate activities across stakeholders and teams to drive timely and effective execution.


• Proactively identify and mitigate risks, issues, and dependencies.


• Balance speed, quality, and attention to detail across all phases of delivery.

Stakeholder Coordination & Partnership

• Support stakeholder engagement through preparation of materials, facilitation of discussions, and alignment on key decisions.


• Serve as a primary point of coordination across business leaders, HR partners, and COE stakeholders within assigned workstreams.


• Capture, synthesize, and incorporate stakeholder feedback into deliverables and recommendations.


• Build trusted relationships that promote collaboration and effective execution.

HR & Business Integration

• Partner with HRBPs and People teams to embed organizational design and workforce planning practices into strategic initiatives and business-as-usual operations.


• Collaborate with People Experience teams to ensure organizational design and operating model recommendations translate into effective execution and sustainable adoption.


• Help align organizational solutions with talent, change, and workforce priorities.

Quality, Methodology & Continuous Improvement

• Ensure consistency and quality across engagements by applying OE methodologies, standards, and best practices.


• Identify opportunities to improve tools, templates, and delivery approaches.


• Contribute to the development and refinement of OE playbooks, frameworks, and methodologies.


• Support capability building and knowledge sharing across the OE CoE.

Qualifications

• 10+ years of experience in organizational effectiveness, consulting, or HR transformation roles, with strong experience in analytical problem solving and structured delivery.


• Demonstrated experience supporting complex organizational design, operating model, or transformation initiatives.


• Strong analytical capability, including experience synthesizing data and translating insights into actionable recommendations.


• Experience working in a matrixed and global organization, with the ability to navigate multiple stakeholders and priorities.


• Strong communication skills, with the ability to develop clear, compelling materials and narratives.


• High attention to detail and commitment to delivery excellence.


• Bachelor’s degree required; advanced degree a plus.