Director, Embedded Solutions & Client Delivery

FIRST; New York (NY); On-site; USD 155,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Generous Paid Time Off

Discretionary Bonus Structure

Job summary

A leading global brand experience agency is seeking an Associate Director for Embedded Solutions in New York. The role involves leading and motivating teams to deliver exceptional service to clients, overseeing event management processes, and ensuring high client satisfaction. Candidates should have extensive event management experience, strong leadership skills, and the ability to manage multiple projects in a fast-paced environment. This role offers a competitive salary and opportunities for global collaboration.

Qualifications

• 10+ years’ event management experience, preferably in the financial services.
• 3+ years’ of people management experience with proven team training abilities.
• Advanced experience in managing events and conferences.

Responsibilities

• Lead multi-service operations for dedicated accounts.
• Manage team schedules and resources effectively.
• Ensure team meets SLAs and tracks KPIs.

Skills

Event management experience

People management experience

Project management skills

Client management skills

Communication skills

Leadership experience

Tools

Cvent

Zoom

Microsoft Excel

Job description

A leading global brand experience agency is seeking an Associate Director for Embedded Solutions in New York. The role involves leading and motivating teams to deliver exceptional service to clients, overseeing event management processes, and ensuring high client satisfaction. Candidates should have extensive event management experience, strong leadership skills, and the ability to manage multiple projects in a fast-paced environment. This role offers a competitive salary and opportunities for global collaboration.