Director, eCommerce Strategy & Growth

Marks; Chicago (IL); On-site; USD 165,000 - 175,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

Flexible spending account (FSA)

Job summary

Marks seeks a Group Strategy Director, Commerce to lead the development, growth, and strategic direction of the eCommerce Strategy discipline across our agency. You will shape omnichannel strategies for major retailers and marketplaces, mentor a growing team of directors and junior strategists, and drive client innovation.

Partner with Creative and Account leadership to scale frameworks, contribute to business development, and ensure measurable impact across client programs.

Qualifications

• 10+ years in digital strategy with at least 4-5 years leading eCommerce-focused initiatives.
• Leadership experience mentoring and managing strategy teams.
• Experience in CPG and Retail verticals.
• Deep knowledge of major retailer platforms (Amazon, Walmart, Target, etc.), SEO, PDP strategy, and content syndication tools.
• Experience with platforms like Helium 10, Walmart Connect, Amazon Ads / Vendor Central, Profitero, Stackline, Salsify, Vizit, or similar.
• Strong strategic thinking with ability to zoom in/out from vision to execution.
• Strong grounding in brand strategy, and the role eCommerce plays in the broader brand-building and brand experience ecosystem.
• Understanding of the global landscape of eCommerce: diversity/exclusivity of channel, etc.

Responsibilities

• Define and scale strategic frameworks and toolkits for eCommerce clients with repeatable processes.
• Create governance standards for strategy development, QA, KPI frameworks, and intake processes.
• Oversee strategy development across a portfolio of clients to elevate outputs.
• Collaborate with Creative and Account leadership to drive holistic campaign strategies.
• Lead and mentor Strategy Directors and junior strategists.
• Develop onboarding and development plans to scale team capabilities.
• Champion curiosity, experimentation, and learning within the practice.
• Partner with HR on recruitment and team design as the practice scales.
• Stay ahead of marketplace changes and emerging technologies.
• Lead development of proprietary methodologies across SEO, AEO, GEO, and digital shelf optimization.
• Represent the agency in client presentations and new business pitches.

Skills

Strategic thinking

Leadership

Digital strategy

Collaboration

Retail & ecommerce knowledge

Tools

Helium 10

Walmart Connect

Amazon Ads/Vendor Central

Profitero

Stackline

Salsify

Vizit

Job description

Marks seeks a Group Strategy Director, Commerce to lead the development, growth, and strategic direction of the eCommerce Strategy discipline across our agency. You will shape omnichannel strategies for major retailers and marketplaces, mentor a growing team of directors and junior strategists, and drive client innovation.

Partner with Creative and Account leadership to scale frameworks, contribute to business development, and ensure measurable impact across client programs.