Director, eCommerce

The Hillman Group, Inc.; Cincinnati (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a strategic Director of eCommerce to lead its Amazon and retailer.com initiatives. This role is pivotal in driving revenue growth and enhancing customer experiences across multiple platforms. You will collaborate with various teams to optimize performance, manage budgets, and ensure brand alignment. With a focus on data-driven decision-making, you’ll leverage analytics to continuously improve digital presence. If you have a strong background in eCommerce and a passion for innovation, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in eCommerce with a focus on Amazon.
• Expertise in managing both 1P and 3P operations on Amazon.

Responsibilities

• Own and execute strategic roadmap for Amazon and retailer.com.
• Monitor and optimize sales performance across online partners.

Skills

eCommerce Management

Data Analytics

Amazon Vendor Central

Amazon Seller Central

Team Management

Education

Bachelor's degree in Marketing

Bachelor's degree in Business

Tools

Amazon Retail Analytics

Stackline

Job description

Cincinnati, OH, USA ● Kemper Meadow Dr, Forest Park, OH 45240, USA Req #4646

Friday, May 9, 2025

Job Summary

We are seeking a results-driven and strategic Director of eCommerce to lead and execute our Amazon and retailer.com strategy. This role will be responsible for driving revenue growth, optimizing performance, and enhancing customer experience across eCommerce platforms. Reporting to the VP of Marketing, this leader will partner closely with brand, digital, product, and creative services teams to deliver high-impact eCommerce presence and growth that drives business results.

Essential Job Functions *

• Own and execute the strategic roadmap for Amazon and key retailer.com platforms (e.g. HomeDepot.com, Lowe’s.com, Walmart.com, etc.)
• Develop business plans and growth strategies for each platform, including channel-specific marketing, promotions, content, and product assortment.
• Lead annual planning & forecasting for the channel, aligned with broader marketing & commercial goals
• Performance Optimization
• Monitor and optimize sales performance, traffic, and conversion across all online retailer partners
• Use data & analytics to identify trends, improve digital shelf presence, and drive continuous improvement.
• Manage budget and work closely with Digital Marketing Team on ROI analysis for platform marketing (Amazon sponsored Ads, etc.)
• Cross – Functional Collaboration
• Partner with creative, digital and content teams to align product storytelling and content across channels. Ensure brand alignment across all digital touchpoints.
• Work closely with sales, supply chain, and customer teams to ensure inventory availability, accurate listings, and smooth operations
• Coordinate with retail partners for product line reviews, nuances of each retailers digital ecosystem, promotional calendars, etc.
• Collaborate with outside analytics partner and finance teams to deliver insightful reporting and actionable KPIs
• Manage relationships with platform account reps, agencies and third-party technology partners as well as B&M sales team collaboration
• Manage an internal team of 2.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor’s degree in marketing, business, or related field.
• 10+ years of experience in eCommerce, with a strong focus on Amazon and retailer.com strategy.
• 3+ years of managing a team.
• Expertise within Home Depot, Lowe’s, or the hardware / home improvement category preferred.

Competencies – Knowledge, Skills and Abilities

• Proven success managing and growing eCommerce channel
• Proficient in managing both Amazon 1P (Vendor Central) and 3P (Seller Central) operations.
• Capable of navigating Amazon’s algorithmic changes and policy changes.
• Utilize data analytics tools like Amazon Retail Analytics and Stackline

Work Environment and Physical Demands

Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

• Kemper Meadow Dr, Forest Park, OH 45240, USA