Director, Digital Tech Operations & AI Innovation

Trinnex; Charlotte (NC); On-site; USD 200,000 - 300,000; Full time

Job summary

Trinnex is seeking a Director of Digital Technology Operations & Innovation to lead the strategy, execution, quality, and technical health of our software engineering organization, delivering scalable and secure software for today and tomorrow.

You will guide technology strategy, architecture, and cyber/regulatory alignment while building a high-performing team focused on ownership and continuous improvement.

Responsibilities

• Lead engineering execution across software products and client-facing projects, ensuring solutions are delivered on time, within budget, and meet quality, security, scalability, and reliability objectives.
• Define and execute technology, platform, and architecture strategies that improve product performance, operational efficiency, technical health, and long-term sustainability.
• Manage engineering priorities, capacity, resource allocation, technical risk, and delivery tradeoffs across a diverse portfolio of initiatives.
• Partner with Product and business leaders to align engineering investments with strategic priorities, customer needs, and business objectives.
• Establish engineering standards, governance, metrics, and operating practices that improve software quality, reliability, delivery performance, and operational resilience.
• Drive continuous improvement through DevSecOps practices, automation, testing strategies, incident management, secure development, and disciplined technical debt management.
• Monitor and optimize engineering performance through meaningful measures of productivity, quality, stability, customer outcomes, and business value.
• Ensure compliance with cybersecurity, data protection, AI governance, regulatory requirements, and company policies.
• Serve as Trinnex's leader for engineering innovation, identifying opportunities to apply emerging technologies that improve delivery, accelerate growth, and strengthen competitive advantage.
• Guide the responsible adoption of AI-powered development tools, intelligent agents, automation capabilities, and evolving engineering practices while maintaining strong governance and engineering discipline.
• Evaluate advancements in cybersecurity, software quality, geospatial technologies, data platforms, and AI-enabled solutions to enhance products, operations, and customer value.
• Foster a culture of experimentation, learning, and continuous modernization across the engineering organization.
• Build, lead, and develop high-performing engineering managers and technical teams through hiring, coaching, mentoring, succession planning, and career development.
• Create an environment that promotes ownership, accountability, innovation, collaboration, learning, and continuous improvement.
• Establish clear performance expectations, growth opportunities, and development plans that strengthen both technical and leadership capabilities.
• Support communities of practice, technical mentorship, and knowledge-sharing initiatives that elevate engineering excellence across the organization.
• Build strong partnerships across Product, Services, GIS, Sales, Delivery, and business functions to improve planning, execution, and customer outcomes.
• Communicate engineering priorities, roadmaps, risks, tradeoffs, and performance clearly to executive, technical, and business stakeholders.
• Ensure engineering resources are focused on the highest-value opportunities while balancing customer commitments, strategic initiatives, and operational priorities.

Job description

Trinnex is seeking a Director of Digital Technology Operations & Innovation to lead the strategy, execution, quality, and technical health of our software engineering organization, delivering scalable and secure software for today and tomorrow.

You will guide technology strategy, architecture, and cyber/regulatory alignment while building a high-performing team focused on ownership and continuous improvement.