Director, Digital Entertainment & Brand Experiences

American Express; New York (NY); On-site; USD 220,000 - 320,000; Full time

Job summary

American Express seeks a Director to lead strategy and product development for a portfolio of digital experiences that amplify the Membership value and entertainment offerings. The role is highly visible, requiring collaboration across the Enterprise and external partners to deliver innovative experiences on ambitious timelines.

You will work closely with Engineering, Design, and Marketing to shape roadmaps, align with business goals, and deliver high-quality digital capabilities that delight

Qualifications

• 7+ years of digital product management experience leading customer-facing products from strategy to launch and optimization.
• Proven people leadership with a track record of building high-performing teams.
• Experience leading large-scale digital initiatives with multiple workstreams and dependencies.
• Strategic thinker who translates customer and business needs into digital experiences.
• Proven track record of conceiving, building and launching innovative digital products and capabilities.
• Strong judgment navigating ambiguity, priorities and tradeoffs.

Responsibilities

• Lead strategy and product development across a portfolio of digital experiences.
• Collaborate with Engineering, Design and Research, and external partners to deliver high-quality products.
• Drive decisions across a highly matrixed organization with senior stakeholders.

Skills

Digital product management

People leadership

Cross-functional collaboration

Strategic thinking

Data-driven decision making

Execution under timelines

Job description

American Express seeks a Director to lead strategy and product development for a portfolio of digital experiences that amplify the Membership value and entertainment offerings. The role is highly visible, requiring collaboration across the Enterprise and external partners to deliver innovative experiences on ambitious timelines.

You will work closely with Engineering, Design, and Marketing to shape roadmaps, align with business goals, and deliver high-quality digital capabilities that delight