Director, Digital Client Solutions

Nielsen; New York (NY); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health & wellness

401(k) match

Paid time off

Company vehicle

Job summary

Nielsen in New York is seeking a dynamic Digital Account Manager to lead revenue growth with key clients in Social Media and Streaming Video. You will own the client relationship, develop data-driven insights, and coordinate cross-functionally to deliver solutions.

Ideal candidate has 7–15 years in client service or sales in media, strong presentation skills, and a hunter mentality. BA/BS and expertise in TV or digital media planning are valued.

Qualifications

• Hunter mentality – a proven sales professional.
• Experience with TV and/or Digital media planning & buying.
• Knowledge of TV media planning & buying preferred.
• Strong relationship skills; experience managing stakeholders and partners to drive cross-functional programs with a proven track record of delivering results through influence.
• Ability to drive strategic guidance and strong judgment balancing long-term investments with near-term goals.
• Team oriented and willing to roll up sleeves to solve complex challenges.
• Excellent presentation and communication skills; ability to identify attendees externally and internally for driving outcomes.
• A critical thinker, problem solver and solutions oriented with senior leadership.

Responsibilities

• Develop and execute a sales strategy to meet or exceed revenue targets.
• Identify prospects, manage outreach; develop insights to foster discussions; coordinate cross-functionally within Nielsen.
• Create and deliver client presentations that capture core issues and demonstrate value.
• Cultivate understanding of Nielsen’s products and how data adds value to clients.
• Become an expert on your client’s organization, monetization, and future investments.
• Account management and client service across cross-functional teams.
• Advocate for client needs internally and manage requests to drive value.
• Sales administration (Salesforce pipeline, contract management), monitor financial forecasts.

Skills

Hunter mentality

Digital media planning

Media buying experience

Relationship management

Presentation skills

Analytical mindset

Strategic thinking

Cross-functional collaboration

Education

BA/BS degree or higher

Tools

Salesforce

Job description

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content – wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Join Nielsen’s Digital Account Management team and work with highly innovative, disruptive media companies in one of the fastest growing, rapidly evolving sectors in the media industry. We are seeking a highly motivated, digital media savvy, experienced sales professional with a hunter mentality, to develop relationships with and drive revenue with Nielsen’s key clients in the Social Media and Streaming Video industries. You will be the primary point of contact and liaison at Nielsen for your clients, responsible for protecting and growing revenue, identifying new opportunities within each business, deepening the relationship with existing constituents while cultivating relationships with new stakeholders, and coordinating cross‑functionally within Nielsen. The ideal candidate will have a strong track record of winning new business, possess excellent written and oral communication skills, have strong analytical skills, be passionate about media, be highly organized and self‑motivated, and be comfortable with a revenue target.

Job Responsibilities

• Develop and execute a sales strategy to meet or exceed revenue targets. This is a sales role.
• Identify prospects, manage outreach; develop data‑driven, thought‑provoking insights to foster discussions; & coordinate cross‑functionally within Nielsen.
• Create and deliver client presentations that capture clients’ core business issues and demonstrate how Nielsen can help.
• Cultivate a deep understanding of Nielsen’s products and solutions, and how the data bring value to clients’ businesses.
• Become an expert in your client – how they are organized and how their structure influences the way they partner with Nielsen, how they monetize, and where and how they’re investing for the future; be able to synthesize your clients’ position, performance, and overall business to others at Nielsen.
• Account management and client service, coordinating across a number of cross‑functional teams at Nielsen.
• Effectively advocate internally for client needs and manage client requests—big and small, tactical to strategic—with colleagues across the organization to drive value and deliver solutions to clients.
• Sales administration (maintain Salesforce pipeline, contract management), create and monitor financial forecasts, and maintain regular communications to leadership and cross‑functional partners regarding financial performance against targets.

Qualifications

• Hunter mentality – a proven sales professional.
• Experience with TV and/or Digital media planning & buying.
• Knowledge of TV media planning & buying preferred.
• Strong relationship skills; experience managing stakeholders and partners (both externally and internally) to drive cross‑functional programs with a proven track record of delivering results through influence.
• Ability to drive strategic guidance and strong judgment, especially relevant in balancing long‑term strategic investments with near‑term business goals.
• Team oriented and willing to roll up sleeves to solve complex, dynamic challenges.
• Excellent presentation and communication skills: ability to identify the right attendees externally and internally for driving outcomes and advancing initiatives and comfortability interfacing with clients’ senior executives/leadership.
• A critical thinker, problem solver and solutions oriented: history of developing business strategy in conjunction with senior leadership.
• Exhibits strong analytical skills with a knack for working with data and metrics to back up assumptions, recommendations, and drive action.
• BA/BS degree or higher.
• 7–15 years working in client service / sales in media, preferably from a media analytics firm, digital/social/streaming company, or agency.

Benefits

We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company‑provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency

The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

EEO Statement

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

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