Director, Delivery, Federal Services

DZConneX Solutions Ltd; Virginia (MN); On-site; USD 87,000 - 130,000; Full time

Job summary

Day & Zimmermann is recruiting a Delivery Director to lead Federal Services Recruiting Strategy & Operations. The role drives growth through proactive engagement, market intel, and strong client partnerships to deliver qualified candidates and scalable delivery.

You will oversee Team Leads and recruiters, align delivery with BD and sales, and employ Bullhorn and BI dashboards to monitor performance and optimize results across programs. Travel up to 20% may be required.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 8+ years of recruiting, account management or delivery leadership experience.
• Strong collaboration with Sales/BD and client stakeholders.

Responsibilities

• Lead Federal Services recruiting and delivery teams to meet client requirements.
• Develop delivery strategies and KPI-driven plans; coach Team Leads and recruiters.

Skills

Recruiting leadership

Team leadership

Stakeholder management

Delivery analytics

Education

Bachelor's degree

Tools

Bullhorn

Job description

The Delivery Director is responsible for the overall management and direction of Federal Services Recruiting Strategy & Operations. This position uses proactive internal and external best practices engagement, market analysis/intel and relationship techniques to develop and enforce consistent spread growth, team lead & recruiter growth, matrix delivery activities with business development and account management to drive sustainable and profitable growth for Federal Professional Services.

Responsibilities

• Utilize strategic recruiting and talent delivery practices to support existing accounts and new business opportunitys in the Fed Services market. Apply understanding of current and future client needs, talent pool and market conditions to develop and optimize delivery strategies, strengthen client partnerships, drive successful placements and drive all Team Lead (s) & individual contributors to achieve key performance objectives & spread ramp goals.
• Lead, develop and manage Team Lead, Recruiting function in addition to all direct and indirect Federal Services recruiters. This includes coaching, daily workflow direction, skip-level 1v1’s, quarterly performance review, req allocation & prioritization, and delivery of professional services (qualified candidates) to meet internal SLA’s on all client requirements. Collaborate with team members on market needs, account planning, requisitions, and client expectations to support coordinated recruitment execution and business growth.
• Utilize BI Dashboards and Bullhorn reporting tools to monitor and evaluate recruiting and delivery performance across Fed Services to identify trends, gaps and barriers to successful delivery. Partner with VP, Sales Director and or Team Lead (s) of Sales and to address challenges, improve alignment between reqs and delivery capability, and drive strong overall performance.
• Develop and implement proven recruiting processes, tools, technology and best practices that improve efficiency, consistency and scalability. Support process adoption, performance reporting, and continuous improvement efforts aligned with department goals. Continuously build, develop and deliver training materials and framework for new recruiter hires

KSAs (Knowledge, Skills, and Abilities)

• Federal Services IT, Cyber and Engineering Cleared Labor markets. Comprehensive Delivery knowledge sufficient to identify delivery strategies, understand client needs and market conditions, to achieve sustainable business growth.
• Recruiting and delivery leadership capability sufficient to coach assigned professionals, prioritize reqs, support performance expectations, and coordinate team execution
• Internal relationship management sufficient to partner with Sales Director or Team Lead (s) of sales for daily working relationships in support of active and net-new account hiring opportunities. Identify market intel and business leads to enhance Fed Services sales and BD positioning
• Recruiting performance management and analytical capability sufficient to evaluate delivery performance, identify trends, gaps, and barriers and translate recruiting data and market intelligence into actions that improve delivery outcomes
• Own the overall Recruiting GTM, processes and performance management capability sufficient to support opportunity tracking, reporting, adoption of sales/delivery processes, and continuous improvement.
• Stakeholder communication capability sufficient to present client needs, opportunity status, delivery priorities, and business recommendations to clients and internal leadership.

Minimum Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) Bachelor’s degree in business, marketing, management, public administration, or a related discipline, or equivalent education and related experience.
• 8+ years of experience in recruiting, account management, delivery management, staffing, professional services, government services, or a related client-facing function, including a proven track record of developing & executing delivery strategy, team leadership, work direction, coaching, or people development experience.

In compliance with this state's pay transparency laws, the salary range for this role is $86,720 - $130,080 This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

Travel Requirements:

• 20% Travel for client, prospect, and business-development activities as business needs require.

Compensation and Benefits

Compensation and Benefits-

Notices to Applicants
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Stay Safe During Your Job Search
Fraudulent recruiting communications have become increasingly common. Emails from Day & Zimmermann recruiters will only come from an @dayzim.com, @aollc.com, or @yoh.com email address. Day & Zimmermann will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Day & Zimmermann directly before responding or sharing personal information.

Diversity, Inclusion & Equal Employment Opportunity
Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over a century of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email [e-mail] , and please specify which position you are interested in, including job title and location.