Director, Data Operations Center — AI-Driven Observability

Equifax, Inc.; Alpharetta (GA); On-site; USD 180,000 - 260,000; Full time

Job summary

Equifax, Inc. seeks an operational architect to lead a Data Operations Center (DOC) in Alpharetta, GA. You will scale data observability across data in motion, guiding a US-based team and partnering with AI leaders to deploy ML anomaly detection and automated remediation.

You will drive incident management, data quality scorecards, and regulatory alignment in a highly regulated environment, delivering rapid, auditable outcomes.

Qualifications

• Bachelor’s degree in Data Science, Data Analytics, CIS, Math, or related quantitative field.
• 7+ years in data operations, systems monitoring, DOC/NOC, data quality engineering, or observability in a regulated industry.
• 5+ years directly managing technical or analytical staff.
• Experience leading digital transformation—from manual checks to automated, alert-driven, self-healing ops.
• Strong familiarity with Snowflake/BigQuery, pipeline observability, and scripting (SQL, Python, dbt).

Responsibilities

• Architect & scale data observability across data in motion: accuracy, completeness, timeliness, and lineage.
• Lead a US-based DOC team; mentor and adopt modern observability tools (e.g., Anomalo).
• Drive automation & AI integration with validation gatekeepers, ML-driven anomaly detection, and remediation scripts.
• Oversee incident management lifecycle; improve MTTD and MTTR, reduce escaped defects.
• Develop Data Quality Scorecards to coach furnishers on formats and compliance.
• Execute complex observability projects with urgency, meet SLAs, and ensure rapid remediation.
• Safeguard regulatory integrity with data governance aligned to FCRA and Metro 2.

Skills

Leadership

Mentoring

Cross-functional collaboration

Problem solving

Strategic thinking

Education

Bachelor’s degree in Data Science or related field

Tools

Anomalo

Monte Carlo

Bigeye

dbt

SQL

Python

Job description

Equifax, Inc. seeks an operational architect to lead a Data Operations Center (DOC) in Alpharetta, GA. You will scale data observability across data in motion, guiding a US-based team and partnering with AI leaders to deploy ML anomaly detection and automated remediation.

You will drive incident management, data quality scorecards, and regulatory alignment in a highly regulated environment, delivering rapid, auditable outcomes.