Director, Data Enablement & Operations - Patient Services

Ipsen Biopharmaceuticals Inc.; Cambridge (MA); On-site; USD 180,000 - 210,000; Full time

Job summary

Ipsen Biopharmaceuticals Inc. in Cambridge, MA, seeks an Associate Director, Data Enablement & Operations to lead hands‑on data engineering and operations for Patient Services and Value & Access.

You will own data aggregation, ingestion, transformation, quality, and analytics enablement across internal platforms and partner feeds. The role partners with business stakeholders, Data Strategy & Analytics, technology teams, Salesforce Life Sciences Cloud, and vendors to translate needs into scalable

Qualifications

• Evidence of data engineering capabilities across pipelines and data products.

Responsibilities

• Design, build, test, deploy, and maintain scalable batch/near-real-time pipelines using Snowflake, Databricks, SQL, Python.
• Develop ingestion and transformation workflows for Hub, specialty pharmacy, payer, CRM, claims, and access-related data.
• Create reusable data models, source-to-target mappings, data models, and automated validation controls.
• Optimize pipelines, queries, storage, and compute for performance, reliability, maintainability, and cost.
• Perform hands-on root-cause analysis and code remediation for failed jobs and reconciliation issues.
• Serve as the primary data enablement and aggregation point for Patient Services and Value & Access.
• Translate business workflows and reporting needs into analytics-ready data products and technical specifications.
• Enable data supporting patient enrollment, access progression, benefits verification, prior authorization, affordability, fulfillment, and adherence.
• Aggregate and harmonize data across brands, programs, vendors, and channels with controls for sensitive data.
• Define data acceptance criteria, refresh expectations, reconciliation rules, and service levels with business owners.
• Understand Salesforce Life Sciences Cloud data structures, workflows, integration events, and downstream requirements.
• Design and support interfaces among Salesforce Life Sciences Cloud, Hub and partners, Snowflake, Databricks, and reporting platforms.
• Validate completeness, accuracy, timeliness, and traceability of inbound and outbound Salesforce feeds.
• Assess downstream impact of CRM releases and coordinate required pipeline or model changes.
• Partner with Data Strategy & Analytics to provide certified datasets, governed metrics, semantic-ready data, and documented business logic.
• Convert recurring analytical requirements into durable data models rather than one-time extracts.
• Support controlled SQL/Python analysis while industrializing repeatable needs.
• Enable traceability from source through transformations to reports, metrics, and outputs.
• Collaborate with analysts and data scientists on feature-ready datasets and productionization of approved logic.
• Implement automated controls for completeness, accuracy, validity, timeliness, duplication, referential integrity, and reconciliation.
• Own monitoring, incident resolution, runbooks, lineage, and audit evidence.
• Apply role-based access, privacy, retention, and approved-use requirements.
• Partner with Privacy, Legal, Compliance, Security, and platform teams in a regulated env.

Tools

Snowflake

Databricks

SQL

Python

Job description

Ipsen Biopharmaceuticals Inc. in Cambridge, MA, seeks an Associate Director, Data Enablement & Operations to lead hands‑on data engineering and operations for Patient Services and Value & Access.

You will own data aggregation, ingestion, transformation, quality, and analytics enablement across internal platforms and partner feeds. The role partners with business stakeholders, Data Strategy & Analytics, technology teams, Salesforce Life Sciences Cloud, and vendors to translate needs into scalable