Director, Credit Strategy & Underwriting

Capital One; Richmond (VA); On-site; USD 210,000 - 239,000; Full time

Job summary

Capital One is seeking a Director of Credit & Underwriting to lead credit analysis and underwriting strategy across conventional, SBA, and CDFI lending programs in Richmond, VA. You will manage a high-performing team of analysts and underwriters to ensure sound credit decisions, portfolio quality, and alignment with risk tolerance.

You will drive operational efficiencies, refine policies with the second line, monitor portfolio health, and serve as the primary contact for audits and

Qualifications

• At least 8 years of Commercial and/or Small Business Credit Analysis and Underwriting.
• At least 3 years of Direct People Management experience.
• Prior experience holding formal Individual Lending Authority (ILA).
• Experience with loan origination systems (LOS) and credit automation workflow tools.

Responsibilities

• Lead day-to-day credit analysis and underwriting operations across conventional lending, SBA, and CDFI/mission-driven loan portfolios.
• Exercise credit approval authority to evaluate, structure, and decision complex credit requests.
• Maintain and refine departmental procedures and business continuity plan.
• Partner with the Credit Intent Team and the second line to refine credit policies, underwriting guidelines, and risk-rating methodologies across all product lines.
• Monitor overall portfolio health, industry concentration risks, and credit trends to proactively address emerging risk factors.
• Serve as the primary point of contact for internal credit audits, SBA reviews, and regulatory examinations.
• Collaborate with sales, risk, compliance, legal, and special assets teams to ensure seamless deal execution and risk management alignment.
• Mentor and develop a team of credit analysts and underwriters, driving analytical rigor and technical excellence in cash flow modeling and collateral valuation.
• Identify practical opportunities to streamline underwriting workflows and leverage automation to optimize efficiency without compromising risk controls.

Skills

Analytical

Deliberative

Action-Oriented

Up for a Challenge

Communicative

Collaborative

Education

Bachelor’s Degree or Military experience

Master’s Degree or MBA

Tools

LOS (Loan Origination Systems)

Credit automation tools

Job description

Capital One is seeking a Director of Credit & Underwriting to lead credit analysis and underwriting strategy across conventional, SBA, and CDFI lending programs in Richmond, VA. You will manage a high-performing team of analysts and underwriters to ensure sound credit decisions, portfolio quality, and alignment with risk tolerance.

You will drive operational efficiencies, refine policies with the second line, monitor portfolio health, and serve as the primary contact for audits and