Director, Credential Management & Vaulting

Global Payments Inc.; Atlanta (GA); On-site; USD 177,000 - 267,000; Full time

Job summary

Global Payments Inc. is seeking a Director of Credential Management Product to lead the strategy for vaulting-as-a-service and unified credential services across a complex payments ecosystem.

You will build secure, scalable credential products and champion industry leadership through events and content. The role requires deep payments knowledge, strong leadership, and the ability to align multiple teams including Marketing, Product, Sales, Technology, and Operations to drive growth and client

Qualifications

• The ideal candidate will have a strong background in payments industry, demonstrated leadership skills, strong problem solving and analytical skills, the desire to become a product SME, excellent communication and storytelling skills able to connect and communicate effectively with all levels within the company and to clients.
• Experience as a Product Manager or Product Director, preferably within the FinTech space, who can break down complex issues and devise strategies to effectively move forward.

Responsibilities

• Define and drive the product strategy for Credential Management, including Vaulting-as-a-Service, unified credential services, credential portability, and related platform capabilities
• Oversee the development of secure, scalable, and acquirer-agnostic credential products that help merchants access, manage, and leverage credentials across gateways, processors, acquirers, and payment partners
• Deliver payment credentials thought leadership through webinars, podcasts, industry events, and written content
• Champion innovation in tokenization, credential vaulting, credential APIs, and emerging agentic payment capabilities using the latest technology to support future digital commerce experiences
• Ensure strong alignment with closely with partners across Commercialization, Marketing, Product, Sales, Technology, and Operations to advance the strategy and commercialization of the product
• Develop and maintain a strong understanding of our clients’ needs and goals and how our credential management products enable those goals
• Stay in tune with current market trends and develop a vision for how to keep Global Payments products cutting edge
• Develop and manage a team of engaged and highly effective Product Managers and Product Owners
• Develop clear and compelling business cases and accurate forecasts
• Ad hoc special projects for senior management

Skills

Product leadership

Strategic thinking

Payments expertise

Team leadership

Stakeholder communication

Problem solving

Storytelling

Cross-functional collaboration

Tools

Enterprise platforms

Job description

Global Payments Inc. is seeking a Director of Credential Management Product to lead the strategy for vaulting-as-a-service and unified credential services across a complex payments ecosystem.

You will build secure, scalable credential products and champion industry leadership through events and content. The role requires deep payments knowledge, strong leadership, and the ability to align multiple teams including Marketing, Product, Sales, Technology, and Operations to drive growth and client