Director, Credential Management Product

Greater Giving, Inc.; Atlanta (GA); Hybrid; USD 177,000 - 267,000; Full time

Benefits offered by this job

Wellness Week

Bonuses and equity awards

Paid time off

Job summary

Global Payments seeks a Director of Credential Management Product to lead a global, enterprise-scale initiative in Vaulting-as-a-Service and unified credential services. You will own strategy, drive partnerships across Commercialization, Marketing, Product, Sales, and Technology, and shape the future of secure, scalable payment credentials for merchants and clients.

You will oversee product teams, develop business cases, forecast demand, and deliver thought leadership through industry events and

Qualifications

• 7+ years of product management experience
• 4+ years of payments, tokenization, credential management, credential vaulting, authentication, or related fintech capabilities
• Experience leading Product Managers and owning strategy for enterprise-scale products

Responsibilities

• Define and drive the product strategy for Credential Management and related platform capabilities
• Oversee secure, scalable credential products across gateways, processors, acquirers, and partners
• Develop thought leadership through webinars, events, and content
• Lead innovation in tokenization, vaulting, APIs, and agentic payment features
• Align with Commercialization, Marketing, Product, Sales, Technology, and Operations to advance strategy
• Develop deep understanding of client needs and how credential products meet goals
• Stay ahead of market trends and maintain cutting-edge offerings
• Build and manage a team of Product Managers and Product Owners
• Create compelling business cases and forecasts
• Handle ad hoc strategic projects for senior management

Skills

Product management

Leadership

Payments industry knowledge

Strategic thinking

Stakeholder management

Communication

Analytics

Problem solving

Team leadership

Job description

• Location Atlanta, Georgia, United States

Make your mark at one of the biggest names in payments. We’re looking for a Director, Credential Management Product, to join our ever-evolving Credential Management team and help shape the future of global commerce.

This team is focused on bringing together and unifying credentials across a large and complex payments ecosystem, enabling merchants and clients to adopt the highest standards of security, access, and control for payment credentials. Through our Vaulting-as-a-Service (VaaS) strategy, we are building agnostic capabilities that allow clients to access an incredibly powerful, flexible, and scalable credential vault regardless of where payments are processed. In this role, you will also develop deep and trusted relationships with key stakeholders across Global Payments and with our clients to advance solutions that simplify credential adoption, strengthen security, and unlock future commerce experiences.

What you’ll own

• Define and drive the product strategy for Credential Management, including Vaulting-as-a-Service, unified credential services, credential portability, and related platform capabilities
• Oversee the development of secure, scalable, and acquirer-agnostic credential products that help merchants access, manage, and leverage credentials across gateways, processors, acquirers, and payment partners
• Deliver payment credentials thought leadership through webinars, podcasts, industry events, and written content
• Champion innovation in tokenization, credential vaulting, credential APIs, and emerging agentic payment capabilities using the latest technology to support future digital commerce experiences
• Ensure strong alignment with closely with partners across Commercialization, Marketing, Product, Sales, Technology, and Operations to advance the strategy and commercialization of the product
• Develop and maintain a strong understanding of our clients’ needs and goals and how our credential management products enable those goals
• Stay in tune with current market trends and develop a vision for how to keep Global Payments products cutting edge
• Develop and manage a team of engaged and highly effective Product Managers and Product Owners
• Develop clear and compelling business cases and accurate forecasts
• Ad hoc special projects for senior management

What you’ll bring

The ideal candidate will have a strong background in payments industry, demonstrated leadership skills, strong problem solving and analytical skills, the desire to become a product SME, excellent communication and storytelling skills able to connect and communicate effectively with all levels within the company and to clients. Experience as a Product Manager or Product Director, preferably within the FinTech space, who can break down complex issues and devise strategies to effectively move forward, will do very well in this role.

• 7+ years of product management experience
• 4+ years of experience in payments, tokenization, credential management, credential vaulting, authentication, or related fintech platform capabilities
• Experience leading Product Managers and owning strategy for enterprise-scale products
• You are commercially savvy, with the ability to translate market trends, competitive insights, and client needs into differentiated product strategies, scalable offerings, compelling value propositions, and measurable commercial outcomes.
• You are very organized and detail-oriented; able to work with shifting priorities
• You love analyzing issues and devising efficiencies to improve client experience
• You bring experience in payments, tokenization, credential management, credential vaulting, authentication, or related fintech platform capabilities
• You have the ability to lead global product experts in developing industry‑leading credential products that improve security, client flexibility, resiliency, and payment performance
• You are looking to join our team and build a long‑term career with Global Payments

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections

– it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full‑time position, the good faith estimated annual salary range upon hire is $177,100.00-$267,400.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job‑related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale. Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

Washington Candidates: Click for information on the Fair Chance Act.

Explore the benefits we offer in the USA.

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family.

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.