Director, Content Strategy & Insights

Ladders; San Jose (CA); On-site; USD 207,000 - 300,000; Full time

Benefits offered by this job

World-class marketing team

AI-driven environment

Leading-edge analytics

Job summary

Client in San Jose, CA is seeking a Director, Content Strategy & Insights to shape the content operating model for a large-scale marketing organization. This role partners with content operations, agency management, and cross-functional teams to improve governance, efficiency, and decision-making.

The position requires a strong quantitative mindset to evaluate content investment, capacity, and AI-driven production trade-offs, with leadership across teams and a focus on governance at scale.

Qualifications

• 10+ years in content strategy, operations, marketing analytics, or content supply chain roles.
• Experience building benchmark frameworks and measurement infrastructures in complex organizations.
• Strong quantitative skills for modeling ROI, budgets, and demand capacity under pressure.
• Experience establishing governance frameworks and operating standards at scale.
• Leadership experience across teams without direct authority.
• In-depth knowledge of AI governance and risk management.

Responsibilities

• Own and govern the content operational strategy and standards.
• Partner with content operations to improve workflow governance and SLAs.
• Define the external narrative for the content operating model.
• Establish insights and measurement frameworks to identify operational bottlenecks.
• Evaluate costs, throughput, and trade-offs in AI content production.
• Develop budget models to inform content investment decisions.
• Support resource planning with capacity models and demand forecasts.
• Implement AI governance measures, including content audits and disclosure processes.

Skills

Content strategy

Operations management

Marketing analytics

Quantitative modeling

ROI modeling

Stakeholder collaboration

Job description

For our client, we are seeking a Director, Content Strategy & Insights to join the team of a leader in the Consumer Technology space.

This leader will shape the strategy, standards, and measurement approach for a content operating model that supports a large-scale marketing organization. The role will partner closely with content operations, agency management, and other cross-functional stakeholders to improve governance, efficiency, and decision-making. It also requires a strong quantitative mindset to evaluate content investment, capacity, and AI-driven production trade-offs.

Location: San Jose, CA - US based candidates only, no visa sponsorship available

Compensation: $207,000 - $299,700 annually

Responsibilities

• Own and govern the content operational strategy and standards.


• Partner with content operations to improve workflow governance and SLAs.


• Define the external narrative for the content operating model.


• Establish insights and measurement frameworks to identify operational bottlenecks.


• Evaluate costs, throughput, and trade-offs in AI content production.


• Develop budget models to inform content investment decisions.


• Support resource planning with capacity models and demand forecasts.


• Implement AI governance measures, including content audits and disclosure processes.

Qualifications

• 10+ years of experience in content strategy, operations, marketing analytics, or content supply chain roles.


• Proven experience building benchmark frameworks and measurement infrastructures in complex organizations.


• Strong quantitative skills for modeling ROI, budgets, and demand capacity under pressure.


• Experience establishing governance frameworks and operating standards at scale.


• Leadership experience in strategy and analytics with accountability across teams without direct authority.


• In-depth knowledge of AI governance and risk management.


• Exceptional collaboration skills to connect diverse functions such as operations and agency management.

Benefits

• Opportunity to lead content strategy in a pioneering AI-driven environment.


• Collaboration with a world-class marketing team.


• Impact on overall content investment and operational efficiency.


• Visibility and influence over budget and resource allocation decisions.


• Use of advanced quantitative modeling and analytics in decision-making.


• Engagement in leading-edge discussions around AI content and governance.

Our client is an equal opportunity employer.