Director - Consumer Underwriting

Ally; Michigan; Remote; USD 135,000 - 235,000; Full time

Job summary

Ally Financial seeks a Director of Consumer Underwriting to provide strategic oversight and operational leadership for an assigned territory. You will guide underwriting policy, ensure risk controls, and deliver exceptional customer service while building a high-performing team of underwriters.

Based in Michigan/Illinois area, you will lead a team, set annual objectives, mentor staff, and collaborate with cross-functional partners.

Qualifications

• 9+ years experience in underwriting and/or auto finance required.
• Leadership experience required.
• Bachelor's degree in business preferred.
• Ability to provide advice/direction in primary areas of expertise.
• Ability to leverage technical expertise and relationships to contribute to strategy and drive business results.
• Technical knowledge, project management, and ability to influence others.

Responsibilities

• Oversee consumer underwriting strategy and internal operations for an assigned territory.
• Lead a team of Consumer Underwriters to achieve business results.
• Develop annual objectives and monitor performance.
• Mentor underwriting staff and address performance issues.
• Identify dealer opportunities and grow Ally's portfolio in territory.
• Collaborate with matrix partners to identify opportunities.
• Travel frequently as remote/WFH role requires travel.

Skills

Leadership experience

Strategic thinking

Communication

Influence others

Technical knowledge

Project management

Education

Bachelor's degree in business

High school Diploma or GED

Job description

Ally and Your Career

Ally Financial only succeeds when its people do - and that is more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Ally and Your Career

Ally Financial only succeeds when its people do - and that is more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Director of Consumer Underwriting is responsible for the strategic oversight and internal operations for an assigned territory. Ensures appropriate controls are in place to mitigate risk and adherence to established corporate policies and procedures while pursuing operating objectives. Provides oversight in the evaluation and decisioning of consumer offerings within Ally underwriting policies. The Director will lead a team of Consumer Underwriters to achieve business results while developing and maintaining a high level of customer service.

Candidates in the Michigan and Illinois area are desired to be within a 50 mile radius of the Ally Detroit Center (500 Woodward, Detroit, MI) OR Downers Grove RBC (3333 Finley, Downers Grove, IL)

The Work Itself

• Internal leveraging of information between other areas of expertise.
• Actively engage matrix partners to identify areas of opportunity within assigned territory.
• Continually identify and develop company talent.
• Mentor Consumer Underwriting staff.
• Establish annual objectives and monitor on-going performance.
• Address performance concerns and employee issues as appropriate.
• Continually seek and develop dealer opportunities (application penetration, capture rates, etc), manage conquest efforts, and work to grow Ally's portfolio within assigned territory.
• Miscellaneous items - handle assigned projects from senior leadership.
• While this role is considered remote/WFH, there is a high amount of travel required.

The Qualifications We're Looking For

• 9+ years experience in underwriting and/or auto finance required
• Leadership experience required
• Bachelor's degree in business preferred
• Ability to provide advice/direction in primary areas of expertise.
• Ability to leverage technical expertise and relationships to contribute to strategy and drive business results.
• Technical knowledge, project management, and ability to influence others.

Minimum Qualifications

• 9+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away:

Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future:

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being:

flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family:

adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration:

other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other Compensations:

depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$135,000.00 - $235,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.