Director, Consumer Lending & Fintech Growth

Educational Federal Credit Union; Texas; On-site; USD 140,000 - 210,000; Full time

Job summary

Educational Federal Credit Union is seeking a Director of Consumer Lending to lead day-to-day operations for auto, personal loans, and credit cards. You will steer underwriting, policy adherence, and vendor management while driving growth and strong portfolio performance.

You will partner with fintech lenders to optimize digital lending platforms, improve automation, and scale operations with risk controls, ensuring an excellent member experience across channels.

Qualifications

• Associates degree or higher required.
• Bachelor’s degree preferred.
• Experience in financial institutions or credit unions is expected.

Responsibilities

• Directs and oversees lending operations, including consumer portfolios, underwriting, compliance, and quality assurance.
• Manages staffing, workflows, and resources to meet loan volume and service goals.
• Sets and tracks KPIs for production, efficiency, credit quality, and member experience.
• Acts as primary liaison with fintech partners for lending platforms and integrations.
• Ensures adherence to federal and state lending regulations and risk controls.

Skills

Organizational skills

Verbal & written communication

Operations & analytics

Relationship management

Business management

Leadership & team development

Consumer credit risk & regulatory know

Prioritization under pressure

Education

Associates or better

Bachelors or better

Job description

Educational Federal Credit Union is seeking a Director of Consumer Lending to lead day-to-day operations for auto, personal loans, and credit cards. You will steer underwriting, policy adherence, and vendor management while driving growth and strong portfolio performance.

You will partner with fintech lenders to optimize digital lending platforms, improve automation, and scale operations with risk controls, ensuring an excellent member experience across channels.