Director, Consulting Operations

The Chartis Group; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

An established industry player is seeking a Director of Consulting Operations to lead growth-focused efforts and manage business operations across various lines of business. This pivotal role involves collaborating with consulting leaders and key functions to implement initiatives that enhance value for clients and stakeholders. You will oversee practice operations, sales management, and business planning, ensuring adherence to firm processes while driving continuous improvement. This is a unique opportunity to make a significant impact in reshaping healthcare delivery, working in a dynamic environment that values integrity and innovation.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Wellness Stipend

Disability Insurance

Life Insurance

Qualifications

• 8+ years in management consulting with healthcare focus.
• Strong project management experience under tight timelines.
• Exceptional client service orientation and detail-oriented.

Responsibilities

• Support strategic agenda and collaborate with firm resources.
• Monitor sales pipeline and ensure follow-through.
• Drive proposal process for key RFPs and strategic opportunities.

Skills

Management Consulting

Project Management

Communication Skills

Client Service Orientation

Cross-functional Collaboration

Education

Bachelor's Degree

Advanced Degree (MBA, MPH, MHA, MPA)

Tools

MS Word

PowerPoint

Excel

Job description

Director, Consulting Operations

About Chartis

Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity.From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, San Francisco, Washington D.C., and Nashville. Remote work is allowed.#LI-Remote

Role Overview

The Director of Consulting Operations is a key role responsible for contributing to growth-focused efforts and managing business operations for the firm’s Lines of Business (LOBs). This individual collaborates with consulting leaders as well as Talent (HR), Finance, Marketing, Knowledge Management, and other functions to implement priority initiatives and support the firm’s mission to provide outstanding value to clients and stakeholders. The position will touch a broad range of activities including practiceoperations, sales and pursuitmanagement,businessplanning and execution, and other go-to-market efforts.The Director will support priority offerings across the firm, with a focus on one or more LOBs.

Responsibilities

OverallConsulting/PracticeManagementandOperations

lSupportChartisConsultingandpracticeleadershiptomakeprogressagainstthe strategic agenda and collaborate with firm resources to deliver resultsagainst strategic, operational, and financial goals

lMonitorthesalespipeline,coordinatingwithleadownerstoensurefollow-throughand identify support requirements

lFacilitatecommunicationincludingpracticeandofferingareameetingschedules,agenda development, and other connectivity points

lLead collaboration effortswith practice operations and key functional areas across the businesstoconnectthedotsbetweenrelatedendeavorsandidentifyopportunitiesfor continuous improvement

lEnsureadherencetofirmprocesses(legal,financial,projectmanagement,people)

ActivePursuitCoordinationandProposalDevelopment

lDrivetheproposalprocessforkeyRFPsandstrategicopportunities

lCoordinateandfacilitatediscussionsbypursuitteams,providingprojectmanagement support, and acting in a leadership capacity throughout the pursuit process

lDevelopfirst-lineproposalcontentbasedonstandardofferingsandworkingwith practice area leadership for de novo pursuits

lReviewproposalsandpricingmodelstoensurequality

lManage orals process and deadlines to ensure a well-prepared and differentiated presentation and team

lMaintainpulseonmarketcompetitorsandfirmdifferentiatorstoinformpursuitstrategy

Business Development and Go-to-Market Efforts

lSynthesize,draft,edit,andfinalizearangeofotherinternalandexternal-facingfirmcommunications materials in support of business development activities

lCollaboratewithleadershipandMarketingtoexecuteonoverarchingmarketingand thought leadership plan

Qualifications and Desired Skills

l 8+yearsofexperienceworkingin a management consulting firm with healthcare-focused consulting experiencerequired.

lBachelor’sdegreerequired;Advanceddegreepreferred(e.g.MBA,MPH,MHA,MPA)

lStrongprojectmanagementexperience,comfortablemanagingandprioritizingunder tight timelines

lAbilitytorapidlylearnandsynthesizenewknowledgeandinsights

lOutstandingwrittenandverbalcommunicationskills;Abilitytosynthesizecontentand communicate in concise, informative written communication

lExceptionalclientserviceorientation-highlyresponsiveandwillingtogotheextramile

lAflexibleself-starter;abletomanagemultipleprojectsandprocesseswhileremaining extremely detail oriented

lExperiencecollaboratingacrossfunctionalteams

lAdvancedcapabilitiesinMSWord,PowerPointandExcel

lPassionformateriallyimprovingthedeliveryofhealthcareintheworld

lTheroleworksremotely,however,mustbeabletotraveloccasionallytofirmand practice area meetings

Salary range: $130,000-$180,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.