Director, Communications Business-User Tools

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site health centers

Tuition reimbursement

Job summary

JPMorgan Chase & Co. in New York, NY seeks an Area Product Director for Communications Business User Tools to lead customer-centric product innovations and drive strategic execution across enterprise communications tooling.

You’ll partner with Design, Technology, and Controls teams to balance usability, scale, and governance while guiding senior stakeholders through transformational changes.

Qualifications

• 8+ years of experience delivering products, projects, or tech applications.
• Extensive knowledge of product development life cycle, technical design, and data analytics.
• Proven ability to influence discovery, ideation, requirements, and value management.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle from planning to future development and recurrence of improvements.
• Coaches and mentors the product team on best practices and delivery strategies.

Skills

Product leadership

Stakeholder management

Product lifecycle

Data analytics

User-centric design

Tools

CPaaS

Marketing tech

Job description

JPMorgan Chase & Co. in New York, NY seeks an Area Product Director for Communications Business User Tools to lead customer-centric product innovations and drive strategic execution across enterprise communications tooling.

You’ll partner with Design, Technology, and Controls teams to balance usability, scale, and governance while guiding senior stakeholders through transformational changes.