Product Director, Enterprise Communications Platform

JPMorgan Chase & Co.

Wilmington (DE)

On-site

USD 157,000 - 285,000

Full time

14 days+
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Benefits offered by this job

Health care
On-site wellness centers
Retirement savings plan
Tuition reimbursement

Job summary

JPMorgan Chase & Co. is seeking a Product Director to lead the Communications Delivery Platform, shaping strategy, governance, and evolution of enterprise communications across SMS, Email, Push, Secure Messaging, and emerging channels.

You will oversee a diverse portfolio, partner with Communications leadership, and drive innovation, value, and operational excellence. We expect 8+ years in product management, strong leadership, deep stakeholder influence, and a track record of delivering complex

Qualifications

  • 8+ years delivering products, projects, or technology solutions.
  • Strong knowledge of product lifecycle, design, and data analytics.
  • Proven ability to influence discovery, ideation, and value management.
  • Experience guiding executives and stakeholders across functions.

Responsibilities

  • Oversee product roadmap, vision, development, execution, and growth targets.
  • Lead full product lifecycle, drive new products, manage risks and costs.
  • Coach teams on market research, prototyping, and adoption strategies.
  • Own product performance and invest in enhancements to meet objectives.
  • Monitor market trends and opportunities for differentiation.
  • Define strategy and multi-year roadmap for customer communications delivery.

Skills

Product management
Stakeholder management
Strategic planning
Leadership
Omnichannel communications
Vendor management

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. is seeking a Product Director to lead the Communications Delivery Platform, shaping strategy, governance, and evolution of enterprise communications across SMS, Email, Push, Secure Messaging, and emerging channels.

You will oversee a diverse portfolio, partner with Communications leadership, and drive innovation, value, and operational excellence. We expect 8+ years in product management, strong leadership, deep stakeholder influence, and a track record of delivering complex

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