Director, Commercial Property & Casualty Growth

Bryson; Long Beach (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Bryson is seeking a Director of Commercial Property & Casualty in Long Beach to lead a high-performing team, set growth strategy, and ensure exceptional client service. The role emphasizes strategic leadership, process excellence, and cross-functional collaboration across Bryson lines of business.

The successful candidate will leverage EPIC, guide recruiting and development, and partner with executive leadership to advance revenue and retention.

Qualifications

• Bachelor's degree in Business, Risk Management, Insurance, or related field preferred.
• 10+ years of commercial property & casualty insurance experience, with progressive leadership responsibility.
• Strong knowledge of commercial insurance products, markets, and brokerage operations.
• Proven experience leading, mentoring, and developing insurance professionals.
• Demonstrated success in commercial insurance growth, client retention, and relationship management.
• Experience with middle-market and complex commercial accounts preferred.
• Demonstrated ability to develop and implement effective processes and procedures.
• Strong EPIC experience preferred.
• Excellent communication, leadership, negotiation, and relationship-building skills.
• Strong business judgment with the ability to think strategically while remaining hands-on.

Responsibilities

• Lead, mentor, and develop the Commercial P&C team while fostering accountability, collaboration, ownership, and continuous improvement.
• Establish clear expectations, commitments, and performance goals while monitoring progress and providing coaching and support to ensure results.
• Conduct regular one-on-ones and team meetings to review priorities, performance, and development.
• Partner with leadership on recruiting, onboarding, succession planning, and employee development.
• Lead the growth strategy for the Commercial P&C practice, including new business, retention, account rounding, and cross-selling.
• Partner with the Director of Producer Growth & Development to identify opportunities, and achieve department revenue and retention goals.
• Monitor key performance indicators and hold the team accountable for achieving results.
• Partner with executive leadership on strategic initiatives and long-term business planning.
• Serve as a senior resource for key and complex commercial clients and support escalated client matters.
• Build and maintain strong relationships with clients, carriers, wholesalers, and strategic partners.
• Support Account Managers in developing coverage strategies, identifying markets, and negotiating favorable terms.
• Oversee key Commercial P&C operational processes, including Certificates of Insurance (COIs), company MVR requirements, carrier appointment paperwork, documentation, tracking, and follow-up, ensuring accuracy, timeliness, and adherence to established procedures.
• Partner closely with the VP of Strategic Accounts to ensure continuity of key client relationships, align account strategies, and provide a seamless transition of leadership responsibilities.
• Represent Bryson in client, carrier, and industry meetings as appropriate.
• Develop, document, and maintain standardized Commercial P&C processes, procedures, workflows, and service standards.
• Identify opportunities to improve efficiency, accountability, consistency, and scalability across the department.
• Oversee timely and accurate processing of carrier appointment paperwork and related documentation.
• Champion effective and consistent use of EPIC across the Commercial P&C team.
• Ensure accurate documentation of client activity, renewals, sales opportunities, account information, and team commitments.
• Leverage EPIC reporting and technology to improve visibility, accountability, workflow, and department performance.
• Support ongoing team training and adoption of EPIC best practices.
• Partner with Employee Benefits, Retirement, Wealth Management, Life, and other Bryson teams to identify cross-selling and client relationship opportunities.
• Promote collaboration across departments and contribute to company-wide strategic initiatives.

Skills

Leadership

Strategic thinking

Team leadership

Communication

Negotiation

Business development

Relationship building

Cross-functional collaboration

Mentoring

Operational excellence

Education

Bachelor's degree preferred

Tools

EPIC

Job description

Bryson is seeking a Director of Commercial Property & Casualty in Long Beach to lead a high-performing team, set growth strategy, and ensure exceptional client service. The role emphasizes strategic leadership, process excellence, and cross-functional collaboration across Bryson lines of business.

The successful candidate will leverage EPIC, guide recruiting and development, and partner with executive leadership to advance revenue and retention.