Director, Commercial Operations

Assertio Therapeutics; Lake Forest (IL); Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Director of Commercial Operations to spearhead the development and execution of commercial support functions. This pivotal role will focus on Oncology, Neurology, Pain, and Inflammation, overseeing sales operations, incentive compensation, and CRM processes. The ideal candidate will bring over a decade of experience in the pharmaceutical sector, with a strong background in data-driven insights and cross-functional collaboration. Join this innovative firm to drive process improvements and strategic initiatives that shape the future of healthcare.

Qualifications

• 10+ years in pharmaceutical industry, focusing on Commercial Operations.
• Experience with field sales operations, incentive compensation, and CRM.

Responsibilities

• Lead development of commercial support functions for Oncology and Neurology.
• Oversee incentive compensation plans and territory alignment activities.

Skills

Microsoft Office Suite

SQL

Power BI

Veeva CRM

Analytical Skills

Project Management

Problem-Solving

Communication Skills

Education

Bachelor's degree in Science, Math, or Engineering

MBA or MS (preferred)

Tools

Veeva CRM

SQL

Power BI

Job description

Overview

JOB SUMMARY

The Director, Commercial Operations will lead the development and execution of commercial support functions for Assertio, focused on Oncology, Neurology, Pain and Inflammation. This individual will oversee field sales operations processes including incentive compensation, territory alignment, targeting, CRM, and commercial reporting.

ESSENTIAL JOB FUNCTIONS:

• Design and manage incentive compensation plans that align with commercial strategies
• Lead territory alignment and targeting activities for field sales teams
• Oversee CRM operations and field data quality (e.g., Veeva CRM)
• Develop commercial reporting and dashboards using SQL, Excel, and Power BI
• Collaborate with cross-functional teams including Marketing, Market Access, and Finance
• Drive process improvement initiatives across Commercial Operations
• Contribute to business planning and forecasting through data-driven insights
• Support government pricing and GPO contracting operations

EDUCATION and EXPERIENCE:

• Bachelor’s degree required; focus in Science, Math, or Engineering preferred
• Minimum 10 years of pharmaceutical industry experience in Commercial Operations or similar functions
• Experience with field sales operations including incentive compensation, CRM, and reporting
• Advanced degree (MBA, MS) preferred
• Experience with buy-and-bill, government pricing, and GPO contracting is highly preferred

SKILLS and ABILITIES:

• Proficient in Microsoft Office Suite, SQL, Power BI, and Veeva CRM or demonstrated ability with similar technologies
• Strong analytical and problem-solving capabilities
• Strategic process optimization skills
• Excellent project management and organizational skills
• Ability to work effectively in a fully remote, fast-paced environment
• Strong communication and interpersonal skills for cross-functional collaboration

PHYSICAL/MENTAL DEMANDS:

• Ability to travel 10%
• Sitting 80%; walking / standing 20%
• Physically transporting items weighing less than 15 pounds from one location to another
• Able to see and read PC screens; detect color coding, read fine print, and/or normal type size print
• Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
• Ability to organize and prioritize work schedules of others on long-term basis
• Ability to make decisions which have significant impact on the department’s credibility, operations, and services
• Ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or impact, etc., and/or to make presentations outside the immediate work area
• Ability to compute, analyze, and interpret numerical data for reporting purposes