Director, CMC Content Management & Digital Enablement

MSD Malaysia; North Wales (Montgomery County); On-site; USD 173,000 - 273,000; Full time

Job summary

MSD Malaysia seeks an experienced Director to lead CMC Operations Content Management and Digital Enablement, driving global content strategies, governance, and modernization of regulatory content processes. The role partners with Regulatory Affairs, CMC, Quality, and IT to enable compliant, scalable, inspection-ready content operations and digital tools.

The ideal candidate will combine deep regulatory content expertise with leadership, process design, and change management to advance structured

Qualifications

• Bachelor’s degree required; advanced degree preferred in Life Sciences, Regulatory Affairs, Information Systems, or related field.
• Extensive experience in content management, regulatory operations, or pharmaceutical operations, with strong emphasis on CMC content processes.
• Demonstrated experience leading content management strategy, governance, or process improvement initiatives.
• Experience with digital transformation, system implementation, or content platform optimization.

Responsibilities

• Define and lead the CMC content management strategy across the content lifecycle.
• Establish governance, standards, and operating procedures for content creation, review, approval, reuse, maintenance, archiving, and retrieval.
• Serve as the enterprise SME for content management processes supporting CMC regulatory activities.
• Drive consistent application of document standards, metadata, taxonomy, and version control practices.
• Ensure content management processes support compliance, inspection readiness, and global regulatory requirements.

Skills

Content management

Governance

Digital enablement

Strategic leadership

Change management

Education

Bachelor’s degree

Advanced degree preferred

Tools

Veeva Vault

Lorenz docuBridge

Microsoft Power BI

Job description

MSD Malaysia seeks an experienced Director to lead CMC Operations Content Management and Digital Enablement, driving global content strategies, governance, and modernization of regulatory content processes. The role partners with Regulatory Affairs, CMC, Quality, and IT to enable compliant, scalable, inspection-ready content operations and digital tools.

The ideal candidate will combine deep regulatory content expertise with leadership, process design, and change management to advance structured