Director, Cloud Platform & SaaS Operations

realchemistry; United States; Hybrid; USD 170,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model with in-office days

Global team collaboration

Job summary

realchemistry is seeking a Director-level technical leader to own an AWS-hosted SaaS platform, blending hands-on engineering with people leadership. You will shape architecture, automation, security, and reliability while mentoring an external platform team.

You’ll drive SOC 2 readiness, implement IAM, encryption, and cost-aware operations, and communicate platform health to the C-suite. Hybrid work in the US with occasional travel.

Qualifications

• 7+ years in IT, platform engineering, or cloud operations
• 3+ years running production workloads on AWS
• Hands-on practitioner who has implemented and operated a product on AWS
• Prior leadership of DevOps, SRE, or platform engineering teams (including external/vendor partners)
• Working knowledge of SOC 2 controls and cloud security best practices
• Ownership of production reliability: SLAs, incident response, on-call, HA/DR design

Responsibilities

• Own the full lifecycle of AWS-hosted SaaS products, including architecture, deployment, environment separation, IaC with Terraform, CI/CD pipelines, and FinOps-driven cost and performance tuning
• Design and maintain high-availability and disaster-recovery patterns—backups, failover, recovery runbooks
• Drive SOC 2 readiness and progression toward Type II
• Enforce least-privilege IAM, encryption, secrets management, audit logging, vulnerability remediation, and third-party penetration tests
• Operationalize AI and LLM-enabled features with governance, data classification, DLP, cost guardrails, and human-in-the-loop controls
• Run incident response as senior escalation, own SLAs, on-call coverage, change management, release governance, and post-incident reviews, communicating platform health to execs

Skills

Leadership

Cloud architecture

Incident response

Security controls

Cross-functional collaboration

Communicating to executives

Tools

Terraform

AWS

CI/CD

SOC 2 controls implementation

Job description

realchemistry is seeking a Director-level technical leader to own an AWS-hosted SaaS platform, blending hands-on engineering with people leadership. You will shape architecture, automation, security, and reliability while mentoring an external platform team.

You’ll drive SOC 2 readiness, implement IAM, encryption, and cost-aware operations, and communicate platform health to the C-suite. Hybrid work in the US with occasional travel.