Director, Cloud Operations & IT – Azure SaaS Leader

AKUVO LLC; Malvern (Chester County); On-site; USD 175,000 - 190,000; Full time

Job summary

AKUVO LLC in Malvern, PA is seeking a Director of Cloud Operations & IT to own the reliability, scalability, and cost of the Azure-hosted production SaaS platform. You will guide infrastructure engineering and the Microsoft 365 environment, while leading a small team and balancing hands-on delivery.

The role reports to the CFO and requires deep Azure expertise, strong cost control skills, and the ability to drive incident management, security, and governance across the organization.

Qualifications

• Five+ years in cloud/IT infra operations with hands-on ownership of a production cloud.
• Experience with Azure at scale in customer-facing SaaS environments.
• Deep Azure expertise: App Services, Function Apps, Container Apps, Azure SQL, Entra ID, App Gateway, networking.
• Experience with Microsoft 365, device management, identity, and end-user support.
• Networking and security fundamentals: VPN, Virtual WAN, segmentation, secrets, certificates.
• Experience leading a technical team while remaining hands-on.

Responsibilities

• Own production cloud operations: availability, performance, and scalability of Azure.
• Lead reliability and incident management with post-incident reviews.
• Oversee customer connectivity: VPNs, Azure Virtual WAN, firewall posture, turn-up playbooks.
• Enable engineering: environments, pipelines, identity, certificates, and secrets management.
• Manage infrastructure cost reporting/forecasting with Finance and cost-to-serve view.
• Support internal tech: Microsoft 365, Teams, SharePoint, Entra ID, Intune, lifecycle.
• Drive automation and governance with Power Platform and AI-driven runbooks.
• Partner with Enterprise Risk for security/risk reviews and remediation.
• Lead and develop small team; coordinate vendors; hands-on delivery when needed.

Skills

Cloud operations

Azure expertise

Leadership

Cloud scalability

Monitoring & incident management

Tools

Bicep

ARM (Templates)

Terraform

Power Platform

Job description

AKUVO LLC in Malvern, PA is seeking a Director of Cloud Operations & IT to own the reliability, scalability, and cost of the Azure-hosted production SaaS platform. You will guide infrastructure engineering and the Microsoft 365 environment, while leading a small team and balancing hands-on delivery.

The role reports to the CFO and requires deep Azure expertise, strong cost control skills, and the ability to drive incident management, security, and governance across the organization.