Director, Clinical Systems & Informatics

Florida Urology Partners LLP; Tampa (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Florida Urology Partners LLP seeks a Director of Clinical Systems to lead Epic and related clinical systems, drive workflow optimization, and advance data analytics across multi-site practices and radiation oncology centers.

The role partners with executives, physicians, and IT to translate clinical needs into scalable technology, ensuring patient safety, regulatory compliance, and organizational growth.

Qualifications

• Minimum 5 years of Epic experience including customization, configuration, and system build functionality.
• At least 5 years’ experience in clinical informatics, ambulatory healthcare operations, EHR optimization, or healthcare IT.
• Ten years of healthcare operations experience preferred.
• Experience supporting multi-site healthcare organizations, workflow redesign, analytics, and change management preferred.
• Epic certifications and PMP certification preferred.

Responsibilities

• Lead optimization, configuration, implementation, and ongoing support of Epic and related clinical systems.
• Translate clinical and operational needs into functional requirements, standardized workflows, templates, forms, and documentation tools.
• Identify workflow gaps, documentation deficiencies, patient-safety risks, and opportunities for system improvement.
• Evaluate and redesign workflows across clinical practices, Patient Access, Call Center, registration, surgery scheduling, and other operations.
• Standardize processes while documenting appropriate clinical and operational exceptions.
• Partner with frontline teams to improve patient access and experience, and increase operational efficiency.
• Support provider onboarding, transitions, relocations, new locations, and service-line expansion.
• Develop and analyze clinical and operational dashboards, scorecards, and reports using Epic reporting tools, Qlik, Tableau, Excel, Power BI.
• Monitor KPIs such as provider and schedule utilization, appointment access, no-shows, cancellations, call-center performance, referral activity, and encounter aging.
• Identify trends, root causes, and performance gaps; translate findings into actionable recommendations.
• Partner with clinical, operational, and compliance leaders to identify and mitigate documentation, workflow, regulatory, and patient-safety risks.
• Support clinical documentation audits, root-cause analyses, and corrective action plans.
• Standardize clinical forms, consents, medication workflows, procedure documentation, and related processes.
• Ensure system workflows align with policies, quality standards, and regulatory requirements.
• Lead clinical-system and operational improvement initiatives from assessment through implementation and evaluation.
• Coordinate cross-functional teams and technology vendors; prioritize initiatives by value, patient safety, compliance, and impact.
• Develop implementation plans, training materials, communications, and workflow documentation.
• Evaluate adoption, effectiveness, and sustainability of implemented solutions.
• Advise executive and physician leadership on clinical informatics, system optimization, and technology strategy.
• Establish governance for clinical workflows, documentation standards, system changes, and competing requests.
• Evaluate technology solutions based on usability, interoperability, scalability, workflow impact, and organizational value.
• Deliver training, communicate system changes, and maintain relationships with physicians, clinical staff, operational leaders, IT, and external partners.
• Support organizational growth, strategic partnerships, and technology transitions.

Skills

Epic configuration

Clinical informatics

Workflow optimization

Analytics & dashboards

Project management

Education

Bachelor’s degree in Nursing, Healthcare Informatics, Health Information Technology, Healthcare Administration, or related field

Master’s degree preferred

Epic certifications preferred

PMP certification preferred

Tools

Epic

Qlik BI Analytics

Tableau

Power BI

Excel

Job description

Florida Urology Partners LLP seeks a Director of Clinical Systems to lead Epic and related clinical systems, drive workflow optimization, and advance data analytics across multi-site practices and radiation oncology centers.

The role partners with executives, physicians, and IT to translate clinical needs into scalable technology, ensuring patient safety, regulatory compliance, and organizational growth.