Director, Clinical Student Success & Operations

Lincoln Memorial University; Tennessee; Hybrid; USD 110,000 - 140,000; Full time

Job summary

Lincoln Memorial University seeks a Director for Clinical Student Success and Operations to provide strategic operational leadership for the clinical education continuum. The role partners with the Dean of Clinical Medicine in Knoxville and coordinates systems supporting student progression, board readiness, and data reporting across campuses.

The position emphasizes coordination, oversight, communication, and operational excellence, with placement possible at Harrogate, Knoxville, or Orange

Qualifications

• Bachelor’s degree required; medical experience preferred.
• Minimum three years of progressively responsible experience in medical education, higher education, healthcare administration, or a related field.
• Advanced proficiency with Microsoft Excel and Microsoft Office.
• Exceptional organizational, analytical, and communication skills.
• Ability to manage confidential information and multiple competing priorities
• Experience in undergraduate medical education.
• Knowledge of osteopathic medical education, COMLEX-USA, and clinical curriculum operations.
• Experience supporting accreditation activities and educational technology platforms

Responsibilities

• Coordinate operational processes that support student success throughout the clinical curriculum.
• Monitor student progression, curriculum completion, remediation, and readiness for graduation in collaboration with Clinical Deans and student support personnel.
• Coordinate operational workflows related to COMAT, COMSAE, COMLEX Level 2 readiness, board preparation activities, and examination eligibility.
• Develop and maintain dashboards, reports, and tracking systems supporting student success, board performance, curriculum implementation, and operational effectiveness.
• Coordinate implementation of approved curricular and operational decisions across all campuses.
• Serve as the primary operational liaison among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, rotation coordinators, examination services, the Registrar, Student Affairs, and Academic Support.
• Monitor educational technology platforms supporting the clinical curriculum and coordinate implementation, training, vendor relationships, and process improvements.
• Identify operational gaps, workflow inefficiencies, and opportunities for continuous quality improvement while avoiding duplication of existing staff responsibilities.
• Support COCA accreditation activities, data requests, self-study preparation, and documentation.
• Prepare reports, recommendations, and analyses for institutional leadership.
• Maintain strict confidentiality and compliance with institutional policies.
• Provide leadership for assigned staff and other duties as assigned

Skills

Organizational skills

Analytical skills

Communication skills

Confidential information handling

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Office

Job description

Lincoln Memorial University seeks a Director for Clinical Student Success and Operations to provide strategic operational leadership for the clinical education continuum. The role partners with the Dean of Clinical Medicine in Knoxville and coordinates systems supporting student progression, board readiness, and data reporting across campuses.

The position emphasizes coordination, oversight, communication, and operational excellence, with placement possible at Harrogate, Knoxville, or Orange