Director, Clinical Services & Operations

Watson Clinic; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Watson Clinic is seeking an Administrative Director to oversee assigned clinical services departments, budgets, and strategic initiatives. You will direct internal management systems, improve processes, and ensure policy compliance across the department.

The role requires overseeing revenue cycles, capital and operating budgets, and cross-functional collaboration with physicians and staff. Strong leadership and data-driven decision making are essential for success.

Qualifications

• Bachelor’s degree in Health Care or related field or 10 years experience in managing physician practices and clinical operations.
• Minimum of five years supervisory/management experience of clinical care teams in an ambulatory setting.
• Excellent verbal and written communication; leadership and negotiation skills.
• Must be able to work collaboratively with physicians, administration, and staff at all levels.

Responsibilities

• Directs services and activities of assigned clinical services department and profit centers.
• Participates in strategic planning of the department; plans, directs, and coordinates departmental business activities.
• Monitors the billing process to assure accurate coding and charge capture to maximize returns.
• Oversees accounting mechanisms to ensure financial integrity of reporting systems.
• Guides internal procedures for preparation and analysis of clinical revenue, expense monitoring and activity reports.
• Oversees departmental technology development and implementation.
• Directs daily operations of assigned clinical services departments to provide quality service and support to patients and physicians.
• Remains current in field and participates in local, state and national programs.
• Plans, develops and pursues new business initiatives to grow the department’s business; monitors financial performance.
• Provides a positive example for staff by promoting and enforcing Clinic and department policies and procedures.
• Accepts and performs any other duties as assigned by administration.

Skills

Budgeting

Data collection

Reporting

Leadership

Verbal communication

Written communication

Negotiation

Education

Bachelor’s degree in Health Care or related field

Master’s degree in health care related field

Job description

Watson Clinic is seeking an Administrative Director to oversee assigned clinical services departments, budgets, and strategic initiatives. You will direct internal management systems, improve processes, and ensure policy compliance across the department.

The role requires overseeing revenue cycles, capital and operating budgets, and cross-functional collaboration with physicians and staff. Strong leadership and data-driven decision making are essential for success.