DIRECTOR CLINICAL SERVICES

Watson Clinic; Lakeland (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Watson Clinic is seeking an Administrative Director to oversee assigned clinical services departments, budgets, and strategic initiatives. You will direct internal management systems, improve processes, and ensure policy compliance across the department.

The role requires overseeing revenue cycles, capital and operating budgets, and cross-functional collaboration with physicians and staff. Strong leadership and data-driven decision making are essential for success.

Qualifications

• Bachelor’s degree in Health Care or related field or 10 years experience in managing physician practices and clinical operations.
• Minimum of five years supervisory/management experience of clinical care teams in an ambulatory setting.
• Excellent verbal and written communication; leadership and negotiation skills.
• Must be able to work collaboratively with physicians, administration, and staff at all levels.

Responsibilities

• Directs services and activities of assigned clinical services department and profit centers.
• Participates in strategic planning of the department; plans, directs, and coordinates departmental business activities.
• Monitors the billing process to assure accurate coding and charge capture to maximize returns.
• Oversees accounting mechanisms to ensure financial integrity of reporting systems.
• Guides internal procedures for preparation and analysis of clinical revenue, expense monitoring and activity reports.
• Oversees departmental technology development and implementation.
• Directs daily operations of assigned clinical services departments to provide quality service and support to patients and physicians.
• Remains current in field and participates in local, state and national programs.
• Plans, develops and pursues new business initiatives to grow the department’s business; monitors financial performance.
• Provides a positive example for staff by promoting and enforcing Clinic and department policies and procedures.
• Accepts and performs any other duties as assigned by administration.

Skills

Budgeting

Data collection

Reporting

Leadership

Verbal communication

Written communication

Negotiation

Education

Bachelor’s degree in Health Care or related field

Master’s degree in health care related field

Job description

SUMMARY

Under Administrative direction, is responsible for assigned department’s business and strategic activities: directs internal management systems, process improvements, and policy activities. Assists in budget development, data collection and reporting; directs administrative personnel functions, develops and implements new business initiatives; oversees department technology initiatives. Plans, directs, evaluates and controls activities within patient care delivery models. Analyzes financial and other data for effective decision making.

Essential Functions

Directs services and activities of assigned clinical services department and profit centers. Participates in the strategic planning of the department; plans, directs, and coordinates departmental business activities, develops methods for improving business operations.

Monitors the billing process to assure accurate coding and charge capture to maximize rerturns on revenues. Develops, implements and monitors departmental compliance plans.

Oversees accounting mechanisms to ensure the financial integrity of separate reporting systems for each physician and profit center. Guides the internal procedures for the preparation and analysis of clinical revenue, expense monitoring and activity reports. Prepares and monitors capital and operational budget for assigned areas.

Oversees departmental technology development and implementation.

Directs daily operations of assigned clinical services departments to provide quality service and support to patients and physicians. Directs administrative personnel functions

Remains current in field and participates in local, state and/or national programs.Plans, develops and pursues new business initiatives to grow the departments’ business; responsible for monitoring, reviewing and correcting financial performance.

Provides a positive example for staff by promoting and enforcing Clinic and department policies and procedures and ensures staff compliance. Maintains open communication and serves as effective liaison to internal departments and external entities as assigned.

Accepts and performs any other duties as assigned by administration.

Supervisory Responsibility

Resposible for all clinic staff in assigned area

Work Environment & Physical Demands

Ability to multi-task.

Extreme accuracy and attention to details required.

Ability to interpret data and create data from multiple sources.

Good hearing and vision for computer and phone system.

May require sitting for long periods of time.

May require the ability to go other locations and work areas to support the physicians and users.

Travel

Travel is expected for this position.

Requirements

Required Education and Experience

Bachelor’s degree in Health Care or related field or 10 years experience in managing physician practices and clinical operations. Must be able to work collaboratively with physicians, administration, and staff at all levels. Minimum of five years supervisory/management experience of clinical care teams in an ambulatory setting. Excellent verbal and written communication; leadership and negotiation skills.

Preferred

An active Registered Nurse License. Master’s degree in health care related field.

Additional Eligibility Qualifications

Compliance, good communication skills, management and supervision skills, and interpersonal skills.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice