Director Clinical Operations - RNI

WVU Medicine; Institute (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown, WV seeks a clinical operations leader to oversee multiple service lines, shaping strategic plans, program development, and quality initiatives to exceed clinical standards.

This role directs staffing, resource planning, patient care delivery, and outreach, partnering with executive leadership to drive service line performance and community engagement.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• Three (3) years of management and/or administrative experience.
• Advanced degree in healthcare related field or Master’s in Healthcare Administration.

Responsibilities

• Directly manage the clinical operations of the assigned clinical areas.
• Work with Executive Leadership to establish a Strategic Plan for the assigned services.
• Define the resources required to implement the strategic plan and coordinate with WVU leaders.
• Plan, organize, implement and evaluate patient care delivery while empowering staff and promoting patient satisfaction.
• Hire, manage, and evaluate staff performance and development to ensure clinical competence.
• Establish annual and long-term service line goals for quality, service, and finances.
• Maintain collaborative relations with physician and hospital leaders across WVUH/UHA/SOM.
• Develop outreach, marketing strategies, including referrals and CME offerings.
• Represent clinical areas within the hospital and community through presentations and education.
• Manage clinic space, room utilization, safety, budgeting, and equipment upkeep.
• Communicate and enforce goals and operating guidelines to staff; facilitate internal/external communications.

Skills

Leadership

Communication skills

Education

Bachelor's degree in Business/Healthcare Admin

Job description

Oversees operations and direction of assigned service lines. Responsible for strategic planning, program development, ensuring policies, protocols, service levels, and quality meet and exceed established clinical standards established by University Health Associates, West Virginia University, WVU Foundation, Inc., WVU Research Corporation, and West Virginia University Hospitals, Inc. Facilitates the mission of the Executive Chairs.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Business, Healthcare Administration, or related field.

EXPERIENCE:

1. Three (3) years of management and/or administrative experience.

PREFERREDQUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1.Advanced degree in healthcare related field or Master’s in Healthcare Administration

EXPERIENCE:

1 Experience in a healthcare setting

1. Experience in a large multi-specialty or single-specialty physician group practice, a vertically integrated health system, or multi-site physician practice preferred

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Directly manage the clinical operations of the assigned clinical areas.

2. Works with Executive Leadership to establish a Strategic Plan for the assigned services.

3. Define the resources required to implement the strategic plan and work with leaders across WVU & WVUHC to determine how the needed resources will be provided.

4. Plan, organize, implement and evaluate the delivery of patient care by empowering staff, coordinating activities between operating departments and by promoting patient satisfaction.

5. Select, hire, manage and evaluate the performance and effectiveness of employees and facilitate the professional development of all staff to ensure clinical practice competence.

6. Establish annual and long-term service line quality, service, and financial goals

7. Maintains collaborative working relations with key physician and hospital leaders throughout WVUH, University Health Associates (UHA) and West Virginia University’s School of Medicine.

8. Assists leadership with the development and implementation of outreach and marketing strategies, including but not limited to, referral relations, community outreach, CME offerings, and advertising programs.

9. Represents assigned clinical areas, WVUH, UHA and SOM within the hospital and community through presentation and education activities.

10. Responsible for management of clinic space including but not limited to ensuring optimizing room utilization, patient safety and capital/equipment maintenance and budgeting.

11. Communicates and enforces UHA, WVU School of Medicine, and WVUH corporate goals, decisions and operating guidelines to support staff. Facilitates internal and external communications for the department.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Ability to apply leadership skills to a variety of situations.

2. Excellent written and communication skills.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

7880 UHA Neuro Neurosciences Admin

Address:

33 Medical Center Drive

Morgantown

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.