RN Clinical Coordinator

WVU Medicine; United States; On-site; USD 75,000 - 95,000; Full time

Job summary

CCMC Camden Clark Medical Center is seeking a Nursing Supervisor to oversee ambulatory department nursing care and clinical operations. You will supervise staff, coordinate daily workflows, and partner with leadership to maintain quality patient care and regulatory compliance.

The role requires RN licensure, BLS, and at least two years of nursing experience, with a BSN preferred and one year of supervisory experience preferred. Strong communication and leadership skills are essential.

Qualifications

• Current Registered Nurse license (state where services will be provided)
• Obtain Basic Life Support certification within 30 days of hire date
• Two years of nursing experience
• Bachelor's degree in Nursing (BSN) preferred
• One year of management/supervisory experience preferred

Responsibilities

• Supervise and coordinate nursing care and clinical operations in ambulatory department
• Plan staff needs and distribute daily work assignments and monthly schedules
• Collaborate with department leadership using indicators to prioritize educational needs
• Assess learning needs and develop orientation and education plans
• Contribute to competency analyses to ensure required knowledge and skills
• Monitor patient/family satisfaction and address issues
• Ensure regulatory compliance across operations
• Assist in developing department standards, policies, and forms
• Coordinate outreach and data collection per research protocols
• Provide input on hiring, retention, and recruitment
• Coach staff on performance and provide feedback
• Assist with equipment ordering and vendor relationships
• Triage patient problems to maintain efficient clinic flow
• Resolve patient complaints and perform staff RN duties as needed

Skills

Nursing processes

Clear communication

Leadership and conflict resolution

Education

RN license

BLS certification

BSN (preferred)

Job description

Participates in the supervision and coordination of all aspects of nursing care and clinical operations within the Ambulatory Department. Oversees, coordinates and assists in implementing quality assurance for direct patient care and clinical follow-up. Maintains flow of patient care in all clinical settings. Supports department leadership team by demonstrating effective leadership communication and conflict resolution skills.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).




2. Obtain certification in Basic Life Support within 30 days of hire date.

EXPERIENCE:

1. Two (2) years of nursing experience.

PREFERREDQUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Nursing (BSN).

EXPERIENCE:

1. One (1) year management/supervisory experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Assists Manager with the supervision of clinical support staff and the coordination of patient care in the ambulatory clinic.




2. Assists with planning staff needs, developing, and distributing daily work assignments and monthly staff schedules.




3. Collaborates with department leadership and support staff using indicators, such as, regulatory agencies, new policy development, new technology, patient case study and quality assurance monitors, to prioritize educational needs.




4. Assesses employee learning needs and develops orientation and education plans.




5. Assists departmental in the development of annual competency analysis system requirements and criteria to assure knowledge, skills and attitudes that are necessary to fulfill role expectations in the institution.




6. Through daily rounds, assesses patient/family satisfaction issues and takes appropriate action to resolve.




7. Ensures compliance with all regulatory agency requirements.




8. Collaborates with Clinic Manager in developing department specific standards, policy, procedures, protocols, documentation, and forms.




9. Assists in coordinating outreach efforts, including community health clinics, physicals and testing. Assist coordinating office practice based clinical research data collection per research protocols.




10. Provides input to the Director/Manager on hiring, retention, interviewing and recruitment of staff.




11. Provides on-going feedback to employees concerning job performance. Coaches and counsels employees, under the direction of the Director/Manager.




12. Assists with equipment ordering, knowledge of clinical service contracts, reference lab services and purchases clinical and lab supplies.




13. Assesses patient problems including type and level of care needed through phone and face-to-face triage to maintain efficient clinic flow and effective patient care.




14. Assists Department Leadership in resolving patient complaints.




15. Performs clinical Staff RN duties within the clinic as necessary.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient’s profile and appropriate algorithms.




2. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 35+lbs

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working closely with others.




2. Working protracted or irregular hours.




3. Working around biohazards.




4. Working around infectious diseases.




5. Working with hands in water.




6. Working with electrical hazards associated with patient care equipment.

SKILLS AND ABILITIES:

1. Knowledge of and appropriate application of the nursing process.




2. Knowledge of professional theory, practice and procedure.




3. Ability to communicate clearly with patients, families, physicians, and other employees.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

CCMC Camden Clark Medical Center

Cost Center:

8938 CCMC General Surgery Southgate

Address:

2107 Pike Street

Parkersburg

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively “WVUHS”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.