Director, Clinical IT Systems & Services

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 180,000 - 260,000; Full time

Job summary

Hackensack Meridian Health seeks a Director of IT Clinical Systems Services to lead strategy and oversight for customer-facing applications across the network. Responsibilities include program governance, training design, Epic security, and partnerships with Community Connect.

The role emphasizes collaboration with clinical, operations and IT leadership to ensure reliable, compliant, and high-quality end-user experiences while advancing healthcare objectives.

Qualifications

• Senior IT leadership experience in a large healthcare environment.
• Strong governance, portfolio and program management background.
• Proven ability to drive training, security, and vendor management programs.

Responsibilities

• Oversee Project and Portfolio Managers for intake, prioritization, demand management, and tracking of app initiatives.
• Direct strategy for application training, LMS administration, and credentialing alignment with Epic modules.
• Lead managed services governance, SLAs, and cost/performance optimization.
• Oversee Epic security program including RBAC, provisioning, and audit-ready docs.
• Provide executive oversight of Community Connect partnerships, SLAs, and governance across sites.

Skills

Leadership

Healthcare IT

Stakeholder management

Tools

Epic Systems

Job description

Hackensack Meridian Health seeks a Director of IT Clinical Systems Services to lead strategy and oversight for customer-facing applications across the network. Responsibilities include program governance, training design, Epic security, and partnerships with Community Connect.

The role emphasizes collaboration with clinical, operations and IT leadership to ensure reliable, compliant, and high-quality end-user experiences while advancing healthcare objectives.