Director, Client Leadership

Dentsu International Americas, LLC; New York (NY); Ibrido; USD 114.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, vision, and dental insurance

Life insurance

Disability insurance

401(k)

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Descrizione del lavoro

Dentsu Creative in New York is seeking a Director, Client Leadership to act as a strategic partner to clients and internal teams, guiding integrated marketing initiatives from brief through execution while upholding creative and operational excellence. You will lead a three-person team and oversee day-to-day operations to strengthen client outcomes while driving agency growth.

The position reports to the VP, Account Management and requires a blend of strategic thinking with hands-on leadership

Competenze

• 8-10 years of integrated agency account management or client leadership.
• Experience leading senior client advisors and complex programs.
• Proven ability to manage large-scale projects end-to-end.
• Excellent communication and stakeholder influence.
• Experience mentoring teams.

Mansioni

• Serve as the primary day-to-day client contact across multiple initiatives.
• Build and maintain strong client relationships through proactive counsel.
• Lead teams through strategic development, ideation, production, and delivery.
• Manage a designated vertical to align priorities, timelines, and budgets.
• Collaborate with creative, strategy, media, and project management for integrated solutions.
• Identify risks and opportunities, and translate feedback into actionable plans.
• Develop presentations and facilitate client meetings.
• Oversee account operations and workflow to ensure efficient delivery.
• Provide mentorship to junior team members and support career growth.
• Foster partnerships with stakeholders and nurture a collaborative culture.
• Identify opportunities to expand relationships and drive agency growth.
• Deliver high-quality work within fast timelines with attention to detail and strategic integrity.

Conoscenze

Integrated marketing programs

Client relationship management

Team leadership

Strategic thinking

Presentations

Project management

Descrizione del lavoro

Job Description

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu's Media and CXM businesses in approximately 120 countries and regions, to offer end-to-end solutions to clients globally. This role will report into the VP, Account Management, and serve as a key leader across a dynamic and growing client portfolio. The Director, Client Leadership will act as a strategic partner to clients and internal teams, driving integrated marketing initiatives from brief through execution while ensuring the highest standard of creative and operational excellence. You will champion strategically and creatively impactful work, build trusted client relationships, demonstrate a passion for the brand and category, and thrive in a fast-paced, evolving environment. The Director, Client Leadership will lead a team of 3, oversee day-to-day business operations, and help identify opportunities that strengthen both client outcomes and agency growth.

Key Responsibilities

• Serve as the primary day-to-day client contact across multiple integrated marketing initiatives and campaigns.
• Build and maintain strong client relationships through proactive communication, strategic counsel, and dependable delivery.
• Lead teams through strategic development, creative ideation, production, and flawless execution across a variety of projects.
• Manage a designated vertical of business, ensuring priorities, timelines, budgets, and deliverables remain aligned with client objectives.
• Partner closely with creative, strategy, production, media, and project management teams to deliver effective and integrated solutions.
• Anticipate client and project needs, proactively identifying risks, opportunities, and recommendations before challenges arise.
• Develop compelling presentations, facilitate client meetings, and translate feedback into actionable plans.
• Oversee account operations, resource planning, and workflow management to ensure efficient delivery and strong team performance.
• Provide thoughtful guidance and mentorship to junior team members, including direct reports, supporting their development and career growth.
• Foster productive partnerships with agency and client stakeholders while contributing to a collaborative, inclusive team culture.
• Identify opportunities to expand relationships, grow business impact, and elevate the agency's role as a trusted partner.
• Deliver high-quality work within fast-moving timelines while maintaining attention to detail and strategic integrity.

Qualifications

• 8-10 years of integrated agency account management, client leadership, or related experience.
• Experience serving as a senior client advisor and leading complex integrated marketing programs.
• Demonstrated success managing large-scale projects from concept to execution.
• Strong client relationship management skills with the ability to influence stakeholders and build trust at multiple levels.
• Experience leading and mentoring teams, including direct management responsibilities.
• Strong understanding of brand marketing, integrated campaigns, and cross-functional agency operations.
• Excellent written, verbal, and presentation communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining exceptional attention to detail.
• Experience collaborating across creative, strategy, media, production, and project management functions.
• Experience within consumer brands, beverage, CPG, or similarly fast-paced categories is preferred.
• Experience developing or leading integrated shopper marketing initiatives across is a plus.

Skills & Competencies

• Strategic thinking and problem solving
• Client partnership and relationship management
• Team leadership and people development
• Project and workflow management
• Presentation and storytelling skills
• Ability to balance multiple workstreams simultaneously
• Familiarity with AI-enabled productivity tools

Additional Information

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $114,425-$130,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

Location: New York

Brand: Dentsu Creative

Time Type: Full time

Contract Type: Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

About dentsu

For over 120 years, innovation is a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for our work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Find out more about us