Director, Client Executive

BNY; Boston (MA); On-site; USD 130,000 - 228,000; Full time

Job summary

BNY is seeking a Director, Client Executive to join the Asset Owner team in Boston or Los Angeles. You will oversee key client relationships, drive profitability, and cross-sell across an existing portfolio while leading senior executive engagement with clients.

The role demands 10–12 years in client management with a track record of top-line growth in financial services, particularly asset servicing or securities services, and the ability to mobilize teams to meet client expectations.

Qualifications

• Bachelor's degree or equivalent; advanced degree preferred.
• 10–12 years in client management with growth responsibility.
• Financial services experience with asset servicing/securities services preferred.
• Proven ability to capture wallet share through proactive client management.
• Experience developing relationships with prospective clients through to conversion.
• Ability to rally the organization to meet client expectations.

Responsibilities

• Lead client accounts for profitability and cross-sell for $25–$50m annualized revenue.
• Identify and lead new client acquisitions across enterprise and external.
• Lead Asset Servicing Client Coverage and executive engagement in the LA/Boston office.
• Grow BNY presence through events, industry forums, and conferences.

Skills

Client management

Relationship building

Strategic selling

Cross-functional leadership

Education

Bachelor's degree or equivalent

10–12 years of client management experience

Job description

Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it’s all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director, Client Executive to join our Asset Owner team. This role is located in Los Angeles, CA or Boston, MA.

Key Responsibilities

• Serve as a Client Account Lead responsible for the commercial health (profitability, cross‑sell) for a number of existing relationships, representing approximately $25 to $50m annualized revenue.
• Identify and lead new client acquisitions, including prospecting across the enterprise and externally.
• Be a leader of Asset Servicing Client Coverage in the LA office, facilitating senior executive engagement with clients.
• Continue to build BNY’s presence through participation in events, industry forums, and conferences.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required. Advanced/graduate degree preferred.
• 10–12 years of professional experience, preferably in client management roles with commercial accountability for top line growth.
• Financial services experience with strong preference towards relevant experience in asset servicing, custody, securities services.
• Proven ability to capture wallet share through proactive client management practices.
• Experience developing new relationships with prospective clients through to conversion.
• Ability to rally the broader organization to solve complex problems and meet the expectation of our clients.

Benefits & Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Equal Employment Opportunity

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $130,000 and $228,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long‑term incentive packages, and Company‑sponsored benefit programs.

This position is at‑will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.