Director, Client Engagement & Market Growth - Remote

Harborglobal; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Harbor is seeking a Director, Client Engagement & Market Development (Knowledge and Research Services) to grow our Knowledge & Research Services practice by creating and shaping new client engagements. This role builds relationships across the legal market, turns client needs into well-scoped engagements, and stays connected through delivery so that each engagement is set up to succeed.

This is a fully remote role that can be worked from anywhere in the United States, United Kingdom, or Canada,

Responsibilities

• New Engagement Development: build a pipeline of Knowledge & Research Services engagements through market relationships, existing clients, and referrals
• Lead discovery conversations to understand client priorities, challenges, and desired outcomes
• Shape client needs into practical engagement approaches, bringing in subject matter and delivery experts as needed
• Partner with Client Engagement on opportunities and identify ways to extend existing client relationships
• Scoping, Proposals & Commercial Support: Develop scope, assumptions, and resourcing for proposals and Statements of Work in partnership with delivery leaders
• Contribute to pricing and commercial models that support margin objectives
• Maintain consistent, high-quality proposal and scoping materials
• Track opportunities and contribute to pipeline reviews and forecasting
• Interim Research: Own growth, performance, and P&L for Interim Research services
• Oversee delivery quality and placement success across engagements
• Define strategy for improving utilization, margins, and scalability
• Position Interim Research as a strategic entry point for business

Job description

Harbor is seeking a Director, Client Engagement & Market Development (Knowledge and Research Services) to grow our Knowledge & Research Services practice by creating and shaping new client engagements. This role builds relationships across the legal market, turns client needs into well-scoped engagements, and stays connected through delivery so that each engagement is set up to succeed.

This is a fully remote role that can be worked from anywhere in the United States, United Kingdom, or Canada,