Director - Client Analytics Services

Veeva Systems; New York (NY); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Flexible PTO

Retirement plan

Charitable giving program

Job summary

Veeva Systems in New York seeks a senior client-facing analytics leader to manage a significant book of business in life sciences marketing. You will leverage the Crossix Data Platform to inform decisions and drive client adoption while coordinating with the account team on outcomes.

You will translate data into strategic guidance, mentor colleagues, and contribute to product feedback to shape future offerings.

Qualifications

• 8+ years in an analytical role.
• 5+ years of client-facing experience.
• Ability to use critical thinking to identify issues or concerns prior to them becoming a problem.
• Experience leading consultative analytics engagements with clients.
• Strong project management skills.

Responsibilities

• Manage a significant book of business.
• Inform and advise on life sciences marketing decisions leveraging Crossix Data Platform and products.
• Execute on assigned business goals including client adoption and use of the data to make strategic decisions.
• Achieve customer success: communicate with partners and clients, building relationships and trust, and seen as a strategic point of contact.
• Project management: work through a results-driven account team to deliver on scoped work.
• Be a leader on the team: coach, train, mentor in project and client service best practices.
• Responsible for storytelling with data and strategic direction of accounts, as well as working through complex analytics with the team.
• Support product development efforts through client services feedback.

Skills

Analytical experience

Client-facing experience

Critical thinking

Consultative analytics

Project management

Job description

Responsibilities

• Manage a significant book of business.
• Inform and advise on life sciences marketing decisions leveraging Crossix Data Platform and products.
• Execute on assigned business goals including client adoption and use of the data to make strategic decisions.
• Achieve customer success: communicate with partners and clients, building relationships and trust, and seen as a strategic point of contact.
• Project management: work through a results-driven account team to deliver on scoped work.
• Be a leader on the team: coach, train, mentor in project and client service best practices.
• Responsible for storytelling with data and strategic direction of accounts, as well as working through complex analytics with the team.
• Support product development efforts through client services feedback.

Requirements

• 8+ years in an analytical role.
• 5+ years of client-facing experience.
• Ability to use critical thinking to identify issues or concerns prior to them becoming a problem.
• Experience leading consultative analytics engagements with clients.
• Strong project management skills.

Perks & Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company-paid holidays.
• Retirement programs.
• 1% charitable giving program.

Compensation

• Base pay: $150,000 - $250,000. The salary range listed here complies with local regulations. Actual salaries may vary within this range or above/below, depending on experience and location, and may include variable bonus and/or stock bonus.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].