Director, Carrier Solutions & Network Growth

Paycom - ATS; Dublin (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Paycom - ATS seeks a Director of Carrier Solutions to lead a growing team at the Dublin, OH facility. This role oversees carrier relations, KPI tracking, and contract negotiations, ensuring a robust and cost-efficient network that supports customers nationwide.

The position requires strong leadership, negotiation, and communication skills, with experience in logistics and transportation. You will drive strategic initiatives and mentor staff while maintaining high service standards.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred; related experience acceptable.
• Associate’s degree preferred; related experience acceptable.

Responsibilities

• Oversee Carrier Solutions representatives and department operations.
• Develop, implement and track KPIs for Carrier Solutions staff.
• Build and manage a carrier network and scorecards.
• Negotiate carrier contracts and renewals; ensure competitive rates.
• Lead cross-training and succession planning within the team.
• Represent the team in director meetings and cross-functional initiatives.

Skills

Sales

Negotiation

Leadership

Communication

Problem solving

Multi-tasking

Adaptability

Phone presence

CRM knowledge

Education

High School Diploma or GED

Bachelor's degree preferred

Associate's degree preferred

Tools

Microsoft Outlook

Microsoft Teams

Excel

Word

Job description

Paycom - ATS seeks a Director of Carrier Solutions to lead a growing team at the Dublin, OH facility. This role oversees carrier relations, KPI tracking, and contract negotiations, ensuring a robust and cost-efficient network that supports customers nationwide.

The position requires strong leadership, negotiation, and communication skills, with experience in logistics and transportation. You will drive strategic initiatives and mentor staff while maintaining high service standards.