Director, Capital Equipment O2C & Revenue Ops

Job Juncture; Windsor (CT); On-site; USD 130,000 - 170,000; Full time

Job summary

Job Juncture seeks an experienced Capital Equipment Order-to-Cash Manager to lead the team responsible for capital equipment transactions from customer order through procurement, invoicing, and revenue recognition. The role blends leadership, accounting, ERP-driven operations, risk management, and customer service.

The ideal candidate understands how sales orders, purchase orders, costs, payment terms, invoicing, AR, AP, and the General Ledger interact and can drive an efficient, accurate, and

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of management experience in order-to-cash / order-to-revenue.
• Experience leading and balancing workloads of an operational team.
• Strong understanding of ERP-driven financial and transactional workflows.
• Working knowledge of sales orders, purchase orders, invoicing, costs, payment terms, AR, AP, and GL.
• Experience managing order-to-cash or order-to-revenue activities within an ERP platform.
• D365 F&O experience strongly preferred.
• Experience interpreting customer, vendor, and contractual terms and their financial impact.
• Strong analytical, mathematical, and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Excellent interpersonal, organizational, communication, and conflict-resolution skills.
• Ability to build relationships across Sales, Accounting, IT, leadership, vendors, and customers.

Responsibilities

• Lead, mentor, train, and develop the Capital Order-to-Revenue team.
• Promote a customer-first approach throughout the capital equipment order lifecycle.
• Oversee capital equipment transactions from customer order through procurement, invoicing, and revenue recognition.
• Monitor order volume, transaction complexity, deadlines, and team capacity.
• Balance workloads and establish priorities to meet customer and business commitments.
• Establish and track KPIs measuring accuracy, timeliness, productivity, and customer experience.
• Collaborate with Sales, Accounting, Vendors, IT, and other departments to resolve issues.
• Oversee procurement activities, including vendor coordination, PO approval, and contractual compliance.
• Apply accounting principles involving AR, AP, GL, invoicing, costs, and payment terms.
• Ensure customer and vendor transactions align with contracts, financial controls, and procedures.
• Identify and manage financial and operational risks involving deadlines, costs, payment terms, invoicing, and contract compliance.
• Oversee the functional use of Microsoft Dynamics 365 F&O throughout the order-to-revenue process.
• Serve as a functional SME for D365 F&O as it relates to capital equipment orders and transactions.
• Partner with Accounting and IT to troubleshoot system issues and support enhancements, testing, training, and user adoption.
• Develop, document, and continuously improve operational processes, financial controls, procedures, and system workflows.
• Take ownership of escalated issues and coordinate timely resolutions that minimize customer and financial impact.
• Ensure compliance with company policies, procedures, contractual obligations, and ethical standards.

Skills

Leadership

ERP knowledge

Dynamics 365

Analytical thinking

Communication

Education

Business/Accounting degree

Tools

Microsoft Dynamics 365 F&O

Job description

Job Juncture seeks an experienced Capital Equipment Order-to-Cash Manager to lead the team responsible for capital equipment transactions from customer order through procurement, invoicing, and revenue recognition. The role blends leadership, accounting, ERP-driven operations, risk management, and customer service.

The ideal candidate understands how sales orders, purchase orders, costs, payment terms, invoicing, AR, AP, and the General Ledger interact and can drive an efficient, accurate, and