Director, Business Operations — Hybrid, Strategy & Growth

Nelnet; Lincoln (NE); Híbrido; USD 200.000 - 225.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

401(k) / Retirement benefits

Tuition reimbursement

Paid time off

Descripción de la vacante

Nelnet is seeking a Director of Business Operations in Lincoln, NE. This role drives strategy, operating models, and performance metrics for a broad portfolio, leading cross-functional planning and continuous improvement.

You will shape governance, analytics, and automation initiatives, while building executive partnerships and developing a high-performing team. The ideal candidate has 8+ years in operations or strategy, with a track record of scaling processes and leading complex programs in a

Formación

• 8+ years of progressive experience in business operations, strategy and operations, or related discipline.
• Experience defining functional strategy and leading complex cross-functional initiatives with organization-level impact.
• Proven ability to design and scale operating processes, systems, analytics, or automation with measurable results.
• Experience leading people, developing talent, and managing work through changing priorities and ambiguity.

Responsabilidades

• Lead the development and execution of business operations strategy, priorities, roadmaps, and performance measures.
• Design scalable operating models, governance, workflows, and decision-making processes across functions.
• Oversee evaluation, implementation, integration, and adoption of business systems and data capabilities.
• Establish reliable reporting and analytics providing leaders with clear visibility into performance, capacity, risk, and opportunities.
• Lead portfolio planning and prioritization for complex cross-functional initiatives.
• Direct business process optimization efforts to improve quality, speed, and cost effectiveness.
• Assess new opportunities and strategic initiatives through research, market analysis, and implementation planning.
• Build strong partnerships with executive leaders, functional teams, technology partners, and stakeholders.
• Lead, coach, and develop a high-performing team with adaptable resources.
• Identify and manage operational risks, change impacts, and compliance considerations.

Conocimientos

Strategic Planning

Business Process Modeling

Cross-Functional Leadership

System Implementation / Integration

Executive Influence

Educación

Bachelor’s degree

Master’s degree (preferred)

Descripción del empleo

Nelnet is seeking a Director of Business Operations in Lincoln, NE. This role drives strategy, operating models, and performance metrics for a broad portfolio, leading cross-functional planning and continuous improvement.

You will shape governance, analytics, and automation initiatives, while building executive partnerships and developing a high-performing team. The ideal candidate has 8+ years in operations or strategy, with a track record of scaling processes and leading complex programs in a