Director, Business Operations — Americas (Hybrid)

PayPal; Scottsdale (AZ); Hybrid; USD 138,000 - 204,000; Full time

Benefits offered by this job

Hybrid work model

Annual bonus potential

Equity or incentive compensation

Job summary

PayPal is seeking a Director of Business Operations for the Americas to lead operating model, governance, and performance across commercial and operational teams. You will partner with the SVP of Americas to translate strategy into actionable plans, drive efficiency, and enable scalable growth.

This hybrid US-based role demands strong leadership and extensive analytics. You will oversee budgets, headcount targets, and cross-functional collaboration across Enterprise, SMB, and Consumer segments,

Qualifications

• 8+ years in senior business operations or general management roles.
• Strong business acumen with FinTech and B2B/B2C knowledge.
• Experience managing complex operating models and cross-functional programs.
• Excellent written and spoken English.

Responsibilities

• Strategic support for commercial execution and priority setting for the business.
• Drive insights-driven decision making using data and BI tools.
• Develop and implement strategic initiatives to improve processes and drive growth.
• Lead operating rhythms and governance for the region.
• Collaborate with Product, Marketing, Finance, Analytics and Revenue Operations.

Skills

Leadership

Communication

Analytical

Cross-functional

Education

Bachelor's degree

Tools

Tableau

Looker

Salesforce

Job description

PayPal is seeking a Director of Business Operations for the Americas to lead operating model, governance, and performance across commercial and operational teams. You will partner with the SVP of Americas to translate strategy into actionable plans, drive efficiency, and enable scalable growth.

This hybrid US-based role demands strong leadership and extensive analytics. You will oversee budgets, headcount targets, and cross-functional collaboration across Enterprise, SMB, and Consumer segments,