DIRECTOR BUSINESS DEVELOPMENT - DIRECTOR

SupportFinity™; Orlando (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

SupportFinity™ is seeking a Business Development Manager to lead growth in the Media & Entertainment sector, based in Orlando. This role emphasizes developing client relationships, identifying growth opportunities, and ensuring customer satisfaction.

The ideal candidate should have over 10 years of experience in account management, with at least 5 years in the relevant sector, demonstrating excellent negotiation and communication skills. Join a visionary team to drive results and build long-term partnerships.

Qualifications

• 10+ years of experience in account management or business development.
• At least 5+ years in the Media & Entertainment sector.
• Proven track record of revenue growth in large strategic accounts.

Responsibilities

• Manage and grow strategic client relationships.
• Identify cross-sell and upsell opportunities aligned with client needs.
• Drive account planning and long-term growth strategies.

Skills

Account management

Business development

Client communication

Negotiation

Presentation skills

Job description

DIRECTOR BUSINESS DEVELOPMENT - DIRECTOR

Happiest Minds Technologies | Orlando | Full-time | Negotiable

Happiest Minds Technologies Limited is a Mindful IT Company that enables digital transformation for enterprises and technology providers.

We leverage digital technologies including artificial intelligence, blockchain, cloud, digital process automation, Internet of things, robotics/drones, security, virtual/augmented reality, among others. The company offers capabilities in digital solutions, infrastructure, product engineering and security.

Role: Client Partner – Media & Entertainment

Location: Orlando / LA

We are looking for an experienced Business Development Manager (Farmer) to manage and grow strategic client relationships in the Media & Entertainment (M&E) sector. This role focuses on driving account growth by identifying new opportunities within existing accounts and ensuring high levels of customer satisfaction.

You will act as a trusted advisor, aligning our technology and service offerings with the evolving needs of content creators, broadcasters, OTT platforms, and production studios.

• Identify cross‑sell, upsell, and solution expansion opportunities aligned with client roadmaps.
• Collaborate with internal solution architects, delivery teams, and product managers to craft tailored solutions.
• Drive account planning, quarterly business reviews (QBRs), and long‑term growth strategies.
• Track market trends, customer challenges, and competitive landscape to stay ahead of opportunities.
• Ensure high client satisfaction and long‑term engagement through proactive support and communication.
• 10+ years of account management/business development experience, with at least 5+ years in the Media & Entertainment.
• Proven track record of growing revenue in large strategic accounts.
• Excellent client‑facing communication, negotiation, and presentation skills.
• Experience working with global delivery teams in an IT services or technology solutions environment.

This role requires strong collaboration skills, strategic thinking, and a customer‑focused mindset.