Director, B2B Communications & Innovation

Mastercard Inc.; Purchase (NY); On-site; USD 174,000 - 286,000; Full time

Benefits offered by this job

Insurance

401k

Paid leave

Vacation time

Tuition reimbursement

Job summary

Mastercard Inc. in Purchase, NY seeks a Director of B2B Communications to lead strategy across commercial priorities, including AI and agentic commerce, digital assets and open finance.

You will translate complex products into clear, compelling stories for customers and employees, and drive integrated campaigns across Mastercard’s global teams. The role demands hands-on leadership, strong business judgment, and the ability to shape editorial agendas, measure impact, and partner with regional and

Qualifications

• Experienced communications professional with a background in B2B, technology, product, corporate or employee communications.
• Proven track record of building and executing high‑impact communications programs tied to business and reputational priorities.
• Strong understanding of payments, financial services, technology or other complex sectors.
• Ability to translate complex products, technologies and strategies into clear, compelling communications.
• Excellent writing and storytelling skills across earned, owned, executive and employee channels.

Responsibilities

• Lead communications across Mastercard’s three business priorities: Commercial and New Payment flows, Core and Services.
• Develop narratives and campaigns to show how Mastercard helps businesses pay and get paid.
• Translate products and partnerships into clear, differentiated stories.
• Build ongoing communications programs beyond single announcements and launches.
• Lead AI and agentic commerce communications strategy and execution.
• Support US employee communications and executive engagement.
• Measure campaign effectiveness with KPIs and analytics.

Skills

B2B communications

Technology communications

Executive communications

Employee communications

Storytelling

Job description

Mastercard Inc. in Purchase, NY seeks a Director of B2B Communications to lead strategy across commercial priorities, including AI and agentic commerce, digital assets and open finance.

You will translate complex products into clear, compelling stories for customers and employees, and drive integrated campaigns across Mastercard’s global teams. The role demands hands-on leadership, strong business judgment, and the ability to shape editorial agendas, measure impact, and partner with regional and