Director, B2B Communications — AI & Innovation

Mastercard; Purchase (NY); On-site; USD 174,000 - 286,000; Full time

Job summary

Mastercard in Purchase, NY is seeking a Director, B2B Communications to lead strategy across commercial payments, AI, digital assets and open finance. You will translate complex product roadmaps into clear narratives for customers and employees, advancing Mastercard’s leadership in business communications.

You’ll partner with executive leadership to shape campaigns, media relations and employee communications, delivering measurable impact in a fast‑paced, global environment.

Qualifications

• Experience in B2B, technology, product, corporate or employee communications.
• Proven track record of building and executing high‑impact programs tied to business priorities.
• Strong understanding of payments, financial services, technology or complex sectors.
• Ability to translate complex products, technologies and strategies into clear messaging.
• Excellent writing and storytelling across earned, owned, executive and employee channels.
• Experience advising senior leaders and developing executive communications.

Responsibilities

• Lead communications strategy across Mastercard’s business priorities: Commercial and New Payment flows, Core and Services.
• Develop narratives and programs that demonstrate Mastercard’s value for businesses.
• Translate partnerships and strategies into clear, differentiated stories.
• Build sustained programs beyond announcements and launches.
• Lead communications for AI, agentic commerce and open finance initiatives.
• Translate complex tech into accessible customer‑focused stories.
• Monitor landscape to identify opportunities and reputational considerations.
• Lead US employee communications and shape editorial agenda.
• Support executive communications and senior leader media strategy.
• Drive integrated campaigns with measurable KPIs and analytics.
• Build relationships with reporters and engage influencers for Mastercard.

Skills

B2B communications

Technology communications

Executive communications

Employee communications

Storytelling

Media relations

Strategic communications

Job description

Mastercard in Purchase, NY is seeking a Director, B2B Communications to lead strategy across commercial payments, AI, digital assets and open finance. You will translate complex product roadmaps into clear narratives for customers and employees, advancing Mastercard’s leadership in business communications.

You’ll partner with executive leadership to shape campaigns, media relations and employee communications, delivering measurable impact in a fast‑paced, global environment.