Director, Automation & Digital Services

Wabtec Careers

Omaha (NE)

On-site

USD 121,000 - 172,000

Full time

14 days+

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Job summary

Wabtec is seeking a Director, Services Lead for Automation & Digital Transformation to drive end-to-end automation services for key rail customers. This customer-facing role requires strong program leadership, deep engagement with stakeholders, and the ability to align customer needs with digital solutions to improve operational performance.

The position emphasizes collaboration with engineering, product, data, and commercial teams to deliver sustainable outcomes and ongoing value realization

Qualifications

10+ years in program management, service delivery, or digital transformation.
Experience leading cross-functional programs with software, data, or analytics.
Strong customer engagement with operational and technical leaders.
Ability to manage execution across multiple stakeholders in a matrix setup.

Responsibilities

Define and lead automation service strategy aligned with Digital Intelligence solutions.
Serve as trusted advisor to customer stakeholders across functions.
Build long-term relationships focused on value realization and improvement.
Partner with engineering to deliver scalable, secure and sustainable solutions.
Lead delivery and optimization of automation and digital service programs across the customer lifecycle.
Monitor governance, KPIs, SLAs, and financial performance.

Skills

Program management

Service delivery

Customer engagement

Digital transformation

Cross-functional leadership

Financial forecasting

Cloud/Analytics

Rail/Industrial IoT

Job description

The position emphasizes collaboration with engineering, product, data, and commercial teams to deliver sustainable outcomes and ongoing value realization

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